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Thu, Mar 8th, 2012, 03:21 AM #1
I finally received the product after two months even though the company says that delivery will be 2-3 weeks. The pillow I got is nothing like what was described! No waterproof anti-microbial cover. No high quality memory foam. What I got was a cheap foam cut into a rectangle with a cheap, thin poly/cotton white cover. Wow! This is my first negative experience with Teambuy. I guess it was too good a deal to get a $130 pillow for $22
Has anyone else got theirs yet? I am interested to see what your pillows are like.This thread is currently associated with: Guess
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Thu, Mar 8th, 2012, 02:01 PM #2
I was going to order those from Teambuy back in Jan. as well, and I am really glad I didn't after all! I am sorry to see you had such a bad experience. I guess this is a warning for us all not to trust these kinds of deals.
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Tue, Mar 20th, 2012, 01:06 PM #3
- Join Date
- Jan 2009
- Location
- Halifax, NS
- Posts
- 10,451
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- 6365
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- 61 (100%)
Did you contact Teambuy? I have when I was unhappy with something I had purchased, they refunded it.
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Wed, Mar 21st, 2012, 04:24 PM #4
Yes, I ordered as well and received it about a month ago. I have written many times to both TeamBuy and to an address for the pillow that TeamBuy gave me, but have had no success in getting a response nor telling me how to return it for a refund.
The person who responded to my first email was Byron Mayne, but he seems to have disappeared.
This is also my first bad experience out of about 60.
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Thu, Mar 22nd, 2012, 10:40 PM #5
After about two weeks of emails back and forth, TeamBuy gave me a $25 credit on my TeamBuy account and had me keep the pillow. I think that was the best offer under the circumstances, and I am fine with it. I know now to always stick with buying restaurant deals with TeamBuy as I have never had any problems with those. Don't give up and continue to contact TeamBuy. It might take a while, but I think they will do right by you.
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