User Tag List

Results 1 to 8 of 8
Like Tree11Likes
  • 5 Post By KrazE
  • 4 Post By ellis123
  • 2 Post By mulock

Thread: Beware of Monster Duct Inc.

  1. #1
    CaNewbie
    Join Date
    Sep 2010
    Posts
    45
    Likes Received
    0
    Trading Score
    15 (100%)


    0
    I had bought a Dealfind for Monster Duct Inc. since I wanted my ducts cleaned. It was a great deal $69 for duct cleaning for up to 15 vents. ($9 for each additional vent and $49 for additional furnaces). However, they failed to show up 3 times and only called one time to reschedule. Finally, they showed up today and they tried to upsell me and penny pinch me. It may only cost $69 for up to 15 vents but we had many extra vents plus they want an extra $60 to upgrade to the better machine, another $60 to sweep all the moisture from the bottom of the vents and let the camera show you inside the vent, an additional $50 to clean the actual furnace and then another $10 admin charge if you use your credit card. At the end of the day, if we took all these services, would we really be ahead? Monster Duct said that if we did all these services, they could guarantee that we don't need our ducts cleaned for 3 years. But if we declined them, we're due for another cleaning in one year. The service was horrible. Although the people are friendly and polite, the fact that they didn't show up until the 4th appointment shows me that they don't respect other people's time. If I hadn't bought the dealfind and the company didn't show up after the 2nd time, there is no way I would continue to work with that company. Has anyone else had any experience with this company?
    This thread is currently associated with: N/A
    Last edited by candlegirl; Sat, Aug 11th, 2012 at 07:50 AM.


  2. #2
    ShutTheFrontDoor KrazE's Avatar
    Join Date
    Jun 2011
    Location
    Earth
    Posts
    2,503
    Likes Received
    1335
    Trading Score
    37 (100%)




    They are not BBB accredited, they are rated with an F and there is even a blinking red alert for the company on the site

    http://www.bbb.org/kitchener/busines...ton-on-1275287


    Just to add to this - the company you used has been operating under at least 6 different names & hiding when things go badly.
    In at least one case, the police had to be called due to severe harassment, threats of bodily harm, and sexual suggestions/threats of rape to a man in regards to his wife.

    ANY company that has not been around for YEARS and is offering duct cleaning for under $250 is a hint to RUN.

    Just tell them you don't have any ducks, but do they clean cats or dogs?
    Last edited by KrazE; Fri, Aug 10th, 2012 at 11:22 PM.
    GoJays, GoddessDigi, DaveP and 2 others like this.

  3. #3
    ellis123
    Join Date
    Apr 2008
    Location
    North York Ontario
    Posts
    263
    Likes Received
    108
    Trading Score
    34 (100%)



    You should send your complaints to dealfind so that they are aware of the poor service. If enough purchasers of the deal complain then dealfind will not promote any deals from them.

  4. #4
    Smart Canuck
    Join Date
    Dec 2010
    Location
    New Brunswick
    Posts
    1,827
    Likes Received
    1491
    Trading Score
    12 (100%)




    Scary the complaints.
    It is not how much we have, but how much we enjoy, that makes happiness.

  5. #5
    Smart Canuck mulock's Avatar
    Join Date
    Mar 2009
    Location
    Bedford, NS
    Age
    47
    Posts
    3,172
    Likes Received
    2331
    Trading Score
    0 (0%)




    File a complaint with dealfind. If they do not respond, report dealfind to the BBB for promoting a fraudulent business and then see how it goes.
    GoJays and GoddessDigi like this.

  6. #6
    CaNewbie
    Join Date
    Sep 2010
    Posts
    45
    Likes Received
    0
    Trading Score
    15 (100%)


    Thanks for the suggestion. I appreciate the support. It was just such a frustrating experience.

  7. #7
    CaNewbie
    Join Date
    May 2012
    Posts
    3
    Likes Received
    0
    Trading Score
    0 (0%)


    yeh the BBB compliant will help consumers.

  8. #8
    Newbie
    Join Date
    Nov 2013
    Posts
    5
    Likes Received
    0
    Trading Score
    0 (0%)


    I guess now a days there are so many websites having for reviews and other things to get a better idea that what companies are doing with them ? how their services and which are the best among them all.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •