Bad Customer Service from 123inkcartridges.ca

[brennen7]

If you want to provide good customer service then actually have good grammar. I don't want to fell like I'm talk to a friend on Facebook.
then tell me to try again and order it tomorrow and when I ask if it will be fixed then and she says 'I don't know' then why did you tell me to try again?

[CrazyQT]

Ugh, frustrating to say the least.

I had to make a call to Bissell last week and the agent I was put through to had such a strong accent and spoke so quickly I couldn't understand him which frustrated me even more than I already was. I had to tell him "I'm sorry but I can't understand your accent when you speak that quickly" Sure enough he slowed down and spoke with a cockiness that pissed me off so much. I told him I didn't need his help and hung up. RUDE!

[brennen7]

Ugh, frustrating to say the least.

I had to make a call to Bissell last week and the agent I was put through to had such a strong accent and spoke so quickly I couldn't understand him which frustrated me even more than I already was. I had to tell him "I'm sorry but I can't understand your accent when you speak that quickly" Sure enough he slowed down and spoke with a cockiness that pissed me off so much. I told him I didn't need his help and hung up. RUDE!

I hate when that happens too. Bell is the worst for that.

[abbasgirl]

Every time I've dealt with someone at 123inkcartridges, English has not been their first language, which is why their grammar is not polished. Sometimes I've had to go back and forth a few times to get them to understand the issue, but I've always found them to be friendly and polite and all the issues have been resolved.
Bell is another story!