Personalized coupons and manufacturer coupon

[j47lee]

Why does one shoppers accept both manufacturer coupon and shoppers coupon and another shoppers dont. My shoppers does it but when I went to another shoppers they refuse to accept it. The cashier says its one or the other....... So can I use it or not ?

[luckbealady]

Why does one shoppers accept both manufacturer coupon and shoppers coupon and another shoppers dont. My shoppers does it but when I went to another shoppers they refuse to accept it. The cashier says its one or the other....... So can I use it or not ?

It's completely up to store management on whether or not to accept both. Unless Shoppers corporate sets a firm guideline (either yes you can use both, or no it's only one or the other), then it is up to the manager's discretion - and they always have the right to refuse the use of a coupon (in this case it would be the refusal of the manufacturer's coupon).

[ashy01]

It's completely up to store management on whether or not to accept both. Unless Shoppers corporate sets a firm guideline (either yes you can use both, or no it's only one or the other), then it is up to the manager's discretion - and they always have the right to refuse the use of a coupon (in this case it would be the refusal of the manufacturer's coupon).

I had this situation yesterday and asked them to call 1-800-shoppers and manager confirmed it in front of me that this was a new change this year and in fact it is allowed!

[tiffy1324]

I wish shoppers would post a policy change type thing that we could print out and bring to shoppers in order to avoid arguments with cashiers. Keep wanting to try and use both- but hate the thought of a situation arising x(

[d.ot]

I had this situation yesterday and asked them to call 1-800-shoppers and manager confirmed it in front of me that this was a new change this year and in fact it is allowed!

Hey ashy01, so you're saying that an SDM coupon (personalized, mail out; either $ off or points coupon) can be combined with a manufacturer coupon?

[ashy01]

Yes indeed! You should call yourself to confirm so that way you can feel a bit more confident when asking the store to call and confirm this when they try to deny you :p