SuperPoints/Luckysearch, Search&Win, RewardLadder, SuperLuckyButton V3

[Angela273]

Ok, I'd like some help please. I have been winning some points on the Superlucky wheel and then it is not showing in my points record. It only shows credit for logging in and for the few points that my referrals have earned for me. I'm finding this quite frustrating and I don't know how to address the issue. Does anyone have an e-mail address for them that they could share. I didn't find one when I was looking.

[Joolz834]

https://superpoints.zendesk.com/hc/en-us
upper right corner is the 'submit a request' button...
perhaps that will work?

[FallenPixels]

Ok, I'd like some help please. I have been winning some points on the Superlucky wheel and then it is not showing in my points record. It only shows credit for logging in and for the few points that my referrals have earned for me. I'm finding this quite frustrating and I don't know how to address the issue. Does anyone have an e-mail address for them that they could share. I didn't find one when I was looking.

They only update the points every 15 mins now in balance but if it has been longer than that, the helpdesk link above
My points from yesterday are missing too

[FallenPixels]

My wins from yesterday showed up, they show today's date though

[Angela273]

Some points have shown up, but I'm pretty sure that I am still missing some points.

[Joolz834]

lol, I have no clue what is going on, but I have earned 602 points today

[Horndogg]

I wrote to them 2X in the past few days I too am missing points. They did show up but 2 days later, and I can't remember if they even credited me the right amount.

[Peachykeen2007]

finally!!

[Joolz834]

I got a nice one as well...

[Horndogg]

finally!!

I won this too this morning

[heycinderella]

So excited that it's back! Just rejoined!

[FallenPixels]

Did everyone see yesterday's super lucky email??? Superpoints plans to start offering paypal as a redemption option within the next week or so! I'm very pleased to hear that, paypal is so much more flexible than amazon. I just hope the paypal option isn't too expensive and that there are some lower ones like 10$.

Still waiting for paypal, been holding onto points for a paypal option

[Joolz834]

I got a new referral!!! So excited!
And THANK you, CL!

[Aridne89]

Still waiting for paypal, been holding onto points for a paypal option

I would love the paypal option too but at the same time I am not really holding my breath for that. Initially they said they hoped to have paypal option added within a week or so.. but I doubt that was realistic because most of the time when they say they are doing something it takes them like 2-3 weeks longer than they originally estimated.

And I have heard on reddit and on the superpoints fan page on facebook that they may have a tough time getting approved by paypal for the purpose of offering paypal cash rewards options. Apparently paypal is really cracking down on rewards types sites, GPT sites, paid to click sites etc... old and established sites like swagbucks and clixsense which have had long-standing relationships with paypal will be fine, but apparently paypal is not approving new rewards sites and PTC sites at this time. Paypal is separating from ebay into a publicly traded company with its own stockholders and is trying to get an image of a more serious payment and financial company, that's why they are reluctant to be associated with PTC sites etc which sometimes turn out to be scams.

So as much as I would paypal I doubt it will happen very fast for superpoints, if at all. I'm probably going to continue to cash out for amazon cards whenever I have enough points because saving up too much scares me, in case something happens and I lose all my points.

[heycinderella]

I got a new referral!!! So excited!
And THANK you, CL!

Hi~ It's me~