What an insult.....purchased two shirts yesterday at 70% off......great......until we returned late at night to Guelph and discovered that the clerk put a size Medium in the bag rather than the XL that was bought. Today, we returned to the store.....Guelph to Vaughn. The store manager would only offer another 10% off.....never mind that it took us an hour to get to the store. We asked to speak to someone else. She called the district manager for us.....he was somewhere in new england. His attitude was that we should be happy with the 70% off, and pointed out that it was a mistake. I acknowledged that mistakes happen, but why should I pay for it? Bottom line.......terrible customer service.