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Thread: anyone else having issues logging on

  1. #1
    Frosh Canuck
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    When I enter in my card number I am getting a big ol red x. Tried a fews times now. Is their system down... anyone else having this issue? Frustrated as just wanted to load today's offers so I can shop.
    This thread is currently associated with: N/A
    MrsMer likes this.


  2. #2
    Smart Canuck uanoor's Avatar
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    yes
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  3. #3
    Frosh Canuck
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  4. #4
    CaNewbie
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    Yes I am as well. I called and CS said they are having issues with the website and app. Try again in a few hours.

  5. #5
    Junior Canuck
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    I just printed my coupons and went shopping. That worked. Still can't get on.

  6. #6
    CaNewbie
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    does anyone know if a coupon will work if its already loaded onto your card?

  7. #7
    Junior Canuck
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    Quote Originally Posted by illa View Post
    does anyone know if a coupon will work if its already loaded onto your card?
    yes, coupons I had loaded on Saturday worked. Printed the Monday coupon, that worked too.
    Davetherave and illa like this.

  8. #8
    Smart Canuck
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    Having problems too. Good to know I can print the coupons.
    Davetherave likes this.
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  9. #9
    Junior Canuck
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    having the same problem again as a few weeks ago. Can't log into website or app. Anyone else?
    dededi and Davetherave like this.

  10. #10
    Smart Canuck
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    Just purchased something at 4:15pm and digital coupons did not load. I returned items.

    I tried to log in to optimum account, but it was really slow. They must be taking the system up & down....
    hcao, amira84, dededi and 1 others like this.

  11. #11
    Smart Canuck Grey's Avatar
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    Quote Originally Posted by rockco View Post
    Just purchased something at 4:15pm and digital coupons did not load. I returned items.

    I tried to log in to optimum account, but it was really slow. They must be taking the system up & down....
    Same here, except I still bought the items.
    No choice now but to call and ask for the points.
    hcao, amira84, dededi and 1 others like this.
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  12. #12
    Smart Canuck
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    Yep takes me a few tries to be able to log in. Then adding and deleting coupons takes forever...
    dededi and Davetherave like this.

  13. #13
    Smart Canuck Grey's Avatar
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    Was finally able to speak to CS.
    System is down, no coupons are working, they can't verify our purchases.
    Was advised to call again tomorrow.
    hcao, dededi and Davetherave like this.
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  14. #14
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    Ugh...I was going to go shop. Probably won't even bother if that's the case.

    Sent from my MotoG3 using Tapatalk
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  15. #15
    Smart Canuck
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    Quote Originally Posted by Grey View Post
    Same here, except I still bought the items.
    No choice now but to call and ask for the points.
    Same here. What a PITA
    dededi and Davetherave like this.

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