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Thread: Disney Movie Rewards Official Thread

  1. #4366
    CaLoonie
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    I haven't received my mystery points for July either!
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  2. #4367
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    Same here with the newsletter/mystery points.

    And do you get bonus points during the month of your birthday, or is that only your DMR anniversary? I seem to recall previous birthday offers, but I didn't get one this year (birthday is in July).

  3. #4368
    Smart Canuck safielstar's Avatar
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    Quote Originally Posted by Abby1 View Post
    Same here with the newsletter/mystery points.

    And do you get bonus points during the month of your birthday, or is that only your DMR anniversary? I seem to recall previous birthday offers, but I didn't get one this year (birthday is in July).
    Last year I got points during both my anniversary month (August) and my birthday (September), so we'll see if that'll change this year...

  4. #4369
    Smart Canuck Grey's Avatar
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    Be sure to log on to your account and enter a DVD or Blu-Ray code or submit a movie ticket or redeem a prize.
    I was surprised to see a red tab saying my points will expire in 27 days.
    I clicked the tab and I was redirected to the FAQ.

    "Your Points will expire if you have not had any Account activity for 210 consecutive days. Activity means increasing and/or decreasing the point balance within your Account at least once during this period."

    As it turns out my last activity was back in May
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  5. #4370
    CaToonie
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    For "free" points and to keep your account active, make sure to do the Disney Movie Rewards Disney challenge for 5 points, https://disneymovierewards.go.com/DisneyChallenge?int_cmp=DMR|BANNER|DisneyChallenge (found under Special Rewards, scroll to bottom) There is a new one every 1st and 3rd Monday of the month. It doesn't really matter how fast you answer, or if you even get the right answers, you get 5 points.

  6. #4371
    Smartie Canuck greentires4me's Avatar
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    I picked out a mystery DVD because well I had spend spend on my brain and got confirmation email that it shipped yesterday!


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    Last edited by greentires4me; Fri, Nov 17th, 2017 at 06:55 AM.
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  7. #4372
    I heart DH and DS francine1985's Avatar
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    The points expired on my account but my momís account still had her points... she said she placed an order for ds2 and put my address for the delivery address. No idea what she got him but hopefully it shows up before Christmas.
    Last edited by francine1985; Mon, Nov 20th, 2017 at 07:57 AM.
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  8. #4373
    Canadian Guru Midnightly's Avatar
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    i also haven't had a newsletter in months, i did make sure to update my email address and that i accept emails.. but made no difference.. maybe they are eliminating that
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  9. #4374
    CaLoonie
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    Quote Originally Posted by Midnightly View Post
    i also haven't had a newsletter in months, i did make sure to update my email address and that i accept emails.. but made no difference.. maybe they are eliminating that
    I emailed Disney Rewards about my missing mystery points in July, August and September. They manually added points for me and said they would look into why I wasn't receiving the email for the mystery points. But again in October I did not receive the mystery points, so I emailed them again. This time they said to call them with a reference number that they emailed me. I called and she said they weren't sure why I wasn't receiving the mystery points every month. She said she would put me on hold while she talked to her supervisor. The supervisor has fixed it, she said. I guess I will see this month. I also told her that I have heard many other people have not been receiving their mystery points either, but she didn't know anything about that. If you are not receiving your monthly mystery points, I would email them to see what is going on.
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  10. #4375
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    Quote Originally Posted by Midnightly View Post
    i also haven't had a newsletter in months, i did make sure to update my email address and that i accept emails.. but made no difference.. maybe they are eliminating that
    yeah me neither, I double checked and updated my email back in the summer but haven't gotten an email newsletter since June I think. Even the newsletters you receive directly to your account don't have the mystery points mentioned in them

  11. #4376
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    Quote Originally Posted by smartbuyer View Post
    I emailed Disney Rewards about my missing mystery points in July, August and September. They manually added points for me and said they would look into why I wasn't receiving the email for the mystery points. But again in October I did not receive the mystery points, so I emailed them again. This time they said to call them with a reference number that they emailed me. I called and she said they weren't sure why I wasn't receiving the mystery points every month. She said she would put me on hold while she talked to her supervisor. The supervisor has fixed it, she said. I guess I will see this month. I also told her that I have heard many other people have not been receiving their mystery points either, but she didn't know anything about that. If you are not receiving your monthly mystery points, I would email them to see what is going on.
    Did this yesterday and got Nov mystery points added to my account. Thanks for the suggestion. They claim they will look at my account. The last email I received was in June.

  12. #4377
    Smart Canuck safielstar's Avatar
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    Quote Originally Posted by safielstar View Post
    yeah me neither, I double checked and updated my email back in the summer but haven't gotten an email newsletter since June I think. Even the newsletters you receive directly to your account don't have the mystery points mentioned in them
    emailed them about the missing newsletter points and not receiving my anniversary and birthday bonus points and they credited my account for all three, same message that they will investigate why I have-not been receiving emails

  13. #4378
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    Also, the Christmas ornament is up! Beauty and the Beast themed, 800 points, just ordered mine :D

  14. #4379
    Canadian Genius Sneha2008's Avatar
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    I'm 30 points short of getting the Christmas Mickey or Minnie plush toy. Any one have any codes they aren't using and would like to help me? I have 3 Allen's Apple Juice free Calendar codes I can trade. It's limit of 2 free calendars per household I think.
    Last edited by Sneha2008; Tue, Dec 5th, 2017 at 10:56 PM.
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  15. #4380
    plc is offline
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    I finally received a email from Disney that included the mystery points. I had emailed them in November and December about missing the points and received an email for January. Anyone else receive the email?

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