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Tue, Oct 27th, 2009, 04:48 AM #1
- Join Date
- Mar 2006
- Location
- Kingston, Ontario
- Age
- 41
- Posts
- 8,841
- Likes Received
- 794
- Trading Score
- 6 (100%)
ExpiredHi everyone,
Here is the current status of the Cashback and what you need to do to get paid for all your transactions and an explanation of the reason behind the delays.
All transactions have been (and still are) fully tracked by the system. We however completely rebuilt our Cashback system and while doing so, a conflict between the old and new systems resulted in a problem that made it very hard to display the transactions that occurred in the past few months consistently. We fixed all these issues and tracking will be automated and reliable with transactions showing up in less than 24 hours in the Cashback panel starting on November 1st, 2009.
However, for transactions before November 1st, 2009, I have decided that the best way to take care of these will be on a personal basis (and manually) through email. I will ensure that you get paid for every transaction you made through the Cashback system. To express my apology for this inconvenience, instead of paying you a percentage Cashback, I will pay all the commission a transaction has generated.
All I need from you please is to email me with your SmartCanucks ID (if you know it) and a rough list of the transactions you placed and I will retrieve the details and reply back to you with a list. Once you confirm that I have listed all the transactions you made and acknowledge the total I owe you, I will then proceed to send out the payment immediately to the address/paypal you specify.
I will be replying back to your emails in less than 24 hours. Once again I deeply apologize for this inconvenience and I guarantee you that starting on November 1st, 2009 you will be getting the highest quality of service and reliability from the New CashBack System.This thread is currently associated with: N/ALast edited by Sally888; Tue, Dec 1st, 2009 at 08:33 PM. Reason: locking
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Tue, Oct 27th, 2009, 03:26 PM #2
- Join Date
- Sep 2008
- Location
- Wonderful Ontario
- Posts
- 804
- Likes Received
- 0
- Trading Score
- 41 (96%)
Wow, acknowledgment, reason, resolve, and special gift. SC is awesome.
Everything is Possible
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Tue, Oct 27th, 2009, 03:32 PM #3
- Join Date
- Oct 2008
- Location
- SK
- Posts
- 118,045
- Likes Received
- 147799
- Trading Score
- 29 (100%)
Got the email, but sure was wondering who this Alex person was, lol!
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Tue, Oct 27th, 2009, 03:34 PM #4
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Tue, Oct 27th, 2009, 03:50 PM #5
- Join Date
- Mar 2006
- Location
- Kingston, Ontario
- Age
- 41
- Posts
- 8,841
- Likes Received
- 794
- Trading Score
- 6 (100%)
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Tue, Oct 27th, 2009, 03:52 PM #6
- Join Date
- Oct 2008
- Location
- SK
- Posts
- 118,045
- Likes Received
- 147799
- Trading Score
- 29 (100%)
Boo, it was wonderfully written (says the English teacher).
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Tue, Oct 27th, 2009, 04:07 PM #7
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Tue, Oct 27th, 2009, 04:23 PM #8
- Join Date
- Oct 2008
- Location
- toronto
- Posts
- 2,689
- Likes Received
- 1
- Trading Score
- 21 (100%)
e-mailed u , thanks!
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Pm me for help!
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Tue, Oct 27th, 2009, 04:46 PM #9
- Join Date
- Jun 2008
- Location
- Glendale, AZ (from Victoria, BC)
- Posts
- 1,104
- Likes Received
- 2
- Trading Score
- 5 (100%)
Email sent, and many, many thanks went with it for all your hardwork.
Flowers are a small consolation for all the hair you've likely pulled out, but virtual beer just isn't as satisfying!Better to remain silent & be thought a fool than to open your mouth & confirm it.
$15 Paypal, $100 Amazon since July, and counting! http://www.swagbucks.com/refer/Kaldirris
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Tue, Oct 27th, 2009, 08:40 PM #10
Email sent, Boo. Thanks again for all of your hard work and standing behind cashback personally. The 4:30 am post shows how serious you are about this!
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Tue, Oct 27th, 2009, 08:45 PM #11
- Join Date
- Jul 2008
- Location
- Brampton, ON
- Posts
- 3,730
- Likes Received
- 25
- Trading Score
- 0 (0%)
agreed and well done on the new system!! I'll wait until next week to try out the new system....great work Boo
MissBobloblaw RULES
and so do my new GREEN shoes
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Tue, Oct 27th, 2009, 09:10 PM #12
- Join Date
- Mar 2006
- Location
- Kingston, Ontario
- Age
- 41
- Posts
- 8,841
- Likes Received
- 794
- Trading Score
- 6 (100%)
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Tue, Oct 27th, 2009, 11:21 PM #13
Boo,
I just now sent you an email with my missing transactions list and it bounced back?? It says that my email was blocked using zen.spamhaus.org
The email I used was alex@smartcanucksdotca
Now, do I really need to add that t? (and no I did not write the word dot, I used a real dot)
Please advise. Thanks! Kindest regards.
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Wed, Oct 28th, 2009, 03:25 AM #14
- Join Date
- Mar 2006
- Location
- Kingston, Ontario
- Age
- 41
- Posts
- 8,841
- Likes Received
- 794
- Trading Score
- 6 (100%)
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Wed, Oct 28th, 2009, 10:07 AM #15
Thanks Boo! Email sent!
Kindest regards,
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