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  1. #106
    CaLoonie Shashi's Avatar
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    this IS a different form from the one we originally filled out right? I don't remember it saying "standard S&H apply", and it asking for a coupon code.
    What makes it so "free" if u have to pay shipping?

    I wonder how big this journal is....part of me doesn't mind paying S&H, but where's the email they said would be coming 1st week of feb??

  2. #107
    Smart Canuck
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    hey everyone, I just wrote them an e-mail asking for an update on this offer. I'll let you know when/if I receive a response.

  3. #108
    CaToonie ceejay's Avatar
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    How disappointing....

  4. #109
    Smart Canuck
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    very disappointing. no response to my e-mail either.

    edited to add: I just sent the same e-mail to another address of theirs, asking them (nicely ) to either respond or forward this on to someone who can. shall keep ye posted.
    Last edited by lotus; Tue, Feb 9th, 2010 at 06:39 PM. Reason: to add

  5. #110
    Smart Canuck
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    hey everyone, seemingly good news!

    "Hi,

    Thank you for contacting the Official Vancouver 2010 Online Store. These journals are coming directly from VANOC and not the Online Store, however we can tell you that the journals started shipping on February 1st and they are currently working through all the pre-ordered requests. As you can imagine there are quite a lot of requests that need to be fulfilled. If you haven't received anything in the next little bit please call 1.866.933.2010, this is VANOC's head office's number.

    Thanks for your email."

  6. #111
    gettin in the groove tatt88sic's Avatar
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    Quote Originally Posted by lotus View Post
    hey everyone, seemingly good news!

    "Hi,

    Thank you for contacting the Official Vancouver 2010 Online Store. These journals are coming directly from VANOC and not the Online Store, however we can tell you that the journals started shipping on February 1st and they are currently working through all the pre-ordered requests. As you can imagine there are quite a lot of requests that need to be fulfilled. If you haven't received anything in the next little bit please call 1.866.933.2010, this is VANOC's head office's number.

    Thanks for your email."
    that is good news, thank you! I don't actually remember whether they asked for our shipping info or not. did they?

  7. #112
    Smart Canuck
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    Quote Originally Posted by tatt88sic View Post
    that is good news, thank you! I don't actually remember whether they asked for our shipping info or not. did they?
    I believe so, yeah. I just sent VANOC the same e-mail out of curiosity and I'm pretty sure I'll get some confirmation out of them but it's looking pretty promising otherwise.

  8. #113
    ~ jello gyrates ~ JeLLo2775's Avatar
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    i certainly don't recall giving them my mailing addie....
    2 accomplished musicians, 2 acoustic guitars, 100% Canadian...Lazybones

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  9. #114
    Smart Canuck
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    Quote Originally Posted by JeLLo2775 View Post
    i certainly don't recall giving them my mailing addie....
    oof, you know, you might be right. I've filled out quite a few forms lately and can't remember the registration for this one specifically. looking at the current link, there's no space for one's mailing address so it's unlikely there was one. I did attempt to e-mail VANOC but...

    "While we are making every effort to respond to e-mails within a timely fashion, with a significant increase in inquiries and Games-time operations we regret that as of February 10, 2010 we will no longer be able to individually answer all e-mail inquiries received at [email protected]."

    which is completely understandable. this is the # to VANOC's head office that a service rep from vancouver2010.com supplied me with -- 1-866-933-2010, if anyone wants to give it a shot. I've got to chip away at some work but might give it a ring later.

  10. #115
    Smart Canuck swallow_046's Avatar
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    that's good news. hope it comes before the games are over
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  11. #116
    CaLoonie
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    is there a picture of it online somewhere? PM if you know of one
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  12. #117
    Smart Canuck
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    pm'ed you, marrekmommy, and for anyone else curious they show a little glimpse of it here: http://www.vancouver2010.com/olympic...ide/souvenirs/

  13. #118
    Bargain Hunter
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    Quote Originally Posted by lotus View Post
    pm'ed you, marrekmommy, and for anyone else curious they show a little glimpse of it here: http://www.vancouver2010.com/olympic...ide/souvenirs/

    Oh those look really nice. Sure hope it comes!

  14. #119
    Know what matters...
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    Did anyone receive the email re: the journal they reserved?

    Silk

  15. #120
    CaNewbie
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    No word from them yet, but I am guessing that they will be sending out emails to everyone for them to pick it up ONSITE at the Games.. I think it's FREE for pick up only and if u have to get it sent to your home, the s&h applies.. But you're right, the form has changed. I was hoping to pick up my journal before the game starts, so i can actually use it for it's purpose! There's lots of Olympic craze happening here in Vancouver- it is so so AMAZING!

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