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Sun, Feb 7th, 2010, 03:30 PM #106
this IS a different form from the one we originally filled out right? I don't remember it saying "standard S&H apply", and it asking for a coupon code.
What makes it so "free" if u have to pay shipping?
I wonder how big this journal is....part of me doesn't mind paying S&H, but where's the email they said would be coming 1st week of feb??
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Sun, Feb 7th, 2010, 05:03 PM #107
hey everyone, I just wrote them an e-mail asking for an update on this offer. I'll let you know when/if I receive a response.
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Tue, Feb 9th, 2010, 05:26 PM #108
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Tue, Feb 9th, 2010, 06:14 PM #109
very disappointing. no response to my e-mail either.
edited to add: I just sent the same e-mail to another address of theirs, asking them (nicely ) to either respond or forward this on to someone who can. shall keep ye posted.Last edited by lotus; Tue, Feb 9th, 2010 at 06:39 PM. Reason: to add
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Tue, Feb 9th, 2010, 10:10 PM #110
hey everyone, seemingly good news!
"Hi,
Thank you for contacting the Official Vancouver 2010 Online Store. These journals are coming directly from VANOC and not the Online Store, however we can tell you that the journals started shipping on February 1st and they are currently working through all the pre-ordered requests. As you can imagine there are quite a lot of requests that need to be fulfilled. If you haven't received anything in the next little bit please call 1.866.933.2010, this is VANOC's head office's number.
Thanks for your email."
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Tue, Feb 9th, 2010, 10:45 PM #111
- Join Date
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Tue, Feb 9th, 2010, 11:04 PM #112
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Wed, Feb 10th, 2010, 07:29 AM #113
- Join Date
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i certainly don't recall giving them my mailing addie....
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Wed, Feb 10th, 2010, 09:32 AM #114
oof, you know, you might be right. I've filled out quite a few forms lately and can't remember the registration for this one specifically. looking at the current link, there's no space for one's mailing address so it's unlikely there was one. I did attempt to e-mail VANOC but...
"While we are making every effort to respond to e-mails within a timely fashion, with a significant increase in inquiries and Games-time operations we regret that as of February 10, 2010 we will no longer be able to individually answer all e-mail inquiries received at [email protected]."
which is completely understandable. this is the # to VANOC's head office that a service rep from vancouver2010.com supplied me with -- 1-866-933-2010, if anyone wants to give it a shot. I've got to chip away at some work but might give it a ring later.
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Wed, Feb 10th, 2010, 12:52 PM #115
- Join Date
- Nov 2008
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- Vancouver
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that's good news. hope it comes before the games are over
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Wed, Feb 10th, 2010, 02:07 PM #116
is there a picture of it online somewhere? PM if you know of one
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Wed, Feb 10th, 2010, 02:33 PM #117
pm'ed you, marrekmommy, and for anyone else curious they show a little glimpse of it here: http://www.vancouver2010.com/olympic...ide/souvenirs/
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Wed, Feb 10th, 2010, 05:23 PM #118
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Wed, Feb 10th, 2010, 05:30 PM #119
Did anyone receive the email re: the journal they reserved?
Silk
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Wed, Feb 10th, 2010, 05:49 PM #120
No word from them yet, but I am guessing that they will be sending out emails to everyone for them to pick it up ONSITE at the Games.. I think it's FREE for pick up only and if u have to get it sent to your home, the s&h applies.. But you're right, the form has changed. I was hoping to pick up my journal before the game starts, so i can actually use it for it's purpose! There's lots of Olympic craze happening here in Vancouver- it is so so AMAZING!
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