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Sun, Sep 20th, 2009, 06:00 PM #1
Every time that I try to log in to MSN Messenger (the newest version) I am getting an error box that says:
"Windows Live Communications Platform has encountered a problem and needs toclose. We are sorry for the inconvenience".
I am running Windows XP with SP2 and using Internet Explorer.
I have been using regular Windows Messenger lately to provide via remote assistance. Does anyone have any advice to give about what could be wrong?
Thank you!
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Sun, Sep 20th, 2009, 06:42 PM #2
- Join Date
- Apr 2009
- Location
- In a parallel universe
- Posts
- 14,749
- Likes Received
- 246
- Trading Score
- 9 (100%)
Try uninstalling it and re-installing it? Sometimes that works.
I don't use Messenger anymore because it was a p.i.t.a and I got similar error messages
Yahoo has Messenger also....
Last edited by thecountess; Sun, Sep 20th, 2009 at 06:43 PM.
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Mon, Sep 21st, 2009, 12:25 PM #3
Oh trust me I tried that but the funny thing is, MSN messenger is not listed in my programs when I go to Add/Remove programs in the Control Panel. When I try to download it though, it says that I already have it.
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Mon, Sep 21st, 2009, 12:42 PM #4
- Join Date
- Aug 2008
- Location
- Nova Scotia
- Posts
- 8,281
- Likes Received
- 277
- Trading Score
- 63 (100%)
Windows Messenger and MSN Messenger, although the same thing, are two different programs. Is it Windows Messenger that is in your control panel, instead of MSN?
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Mon, Sep 21st, 2009, 05:48 PM #5
Hi Amberlab
I rarely ever use Windows Messenger and prefer to use MSN Messenger which is why this is driving me bonkers!
I don't see either one of them is listed in my control panel Add/Remove programs list. The ones that might be related that I have are Windows Live Essentials, Windows Live Safety Scanner, Windows Live Sign-in Assistant, Windows Live Sync and Windows Live Upload Tool.
Oh wait, there is something called Messenger Ink Installer but I'm not sure what that is....
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