It was Rachel that sent that email so I'm guessing it's final. This Stella promo was doomed to fail from the getgo so I'm not to suprised this happened. They have lost a few customers through this marketing disaster.
Printable View
It was Rachel that sent that email so I'm guessing it's final. This Stella promo was doomed to fail from the getgo so I'm not to suprised this happened. They have lost a few customers through this marketing disaster.
I'm going be the Devil's Advocate here as point this out...:evil:Quote:
Originally Posted by rickshaw12345
They may have lost a few customers now...but they way they see it, they've probably gained at least 50 for every 1 they lost due to all the promoting we did during BETA...
It's quite unfortunate how things have panned out.
Yes I agree with you Dan. Unfortunately I am just a casualty of war. Stella will come out of this campaign shining.Quote:
Originally Posted by danger_dan
Maybe you're not letting on how PO'd you are...but I would be royally pissed if I got that email.Quote:
Originally Posted by rickshaw12345
Oh I'm p155ed alright. It's just that there is nothing I can do apart from boycott there beer.
Guess what? Both my husband and I got a letter today asking to verify our accounts.
No, I'm not going to send them anything. Instead I'll write them a letter if they want to verify my ID they should give me their address in Toronto, I'm willing to go there and show my ID.
But by email, no! In no case I can trust them even by showing them my first name and last name and hiding other details.
So that's it! Adios, Stella!
Seems like they don't know what they're doing.
Sent in a bill, only showing name + addressQuote:
Please Verify your account with La Société
Dear Member,
Our system has ged your account as one requiring manual verification. As per our rules and regulations, we only allow a person to have one account. In order to maintain the integrity of our La Société membership, we are asking that you validate your account information.
Please respond to this email by attaching electronic documentation of one of the following with your current address:
• Drivers License
• Current gas, electric, water, cable or telephone bill
This personal info will be treated in accordance with the site's privacy policy.
If you are unable to comply within 72 hours, unfortunately your account will be disabled.
C'est la vie.
La Société Stella Artois
Get this response yesterday:
Then get this, today:Quote:
Your account has been verified. Many thanks for your cooperation.
We appreciate your patience, and greatly apologize for the delay in receiving rewards. A higher than normal amount of people have been redeeming at the same time due to the end of the beta program, in addition to many accounts redeeming that are not in compliance with our rules.
Due to the high volume of redemptions it may take up to 6 to 8 weeks to receive rewards. Please contact us if you have any further inquiries.
La Société Stella Artois
Verify...then Validate...I wonder what the next Synonym that they use will be.Quote:
Please validate your account information
Dear Member,
Our system has ged your account as one requiring manual verification. In order to maintain the integrity of our La Société membership, we are asking that you validate your account information.
Please respond to this email by attaching electronic documentation of one of the following with your current address:
• Drivers License
• Current gas, electric, water, cable or telephone bill
This personal info will be treated in accordance with the site's privacy policy.
If you are unable to comply within 72 hours, unfortunately your account will be disabled.
La Société Stella Artois
But mia, you have already received some rewards no? So maybe just wait it out and they'll just send more ahahaQuote:
Originally Posted by Mia
Wouldn't hurt to try contacting Miranda. I see someone else has tried on FB to get their acct. re-opened.Quote:
Originally Posted by rickshaw12345
[email protected]
The thing is not in rewards. Yes, I received some of them and I appreciate that.Quote:
Originally Posted by cbcws
But the thing is that I can't trust anyone by sending my ID my email. I can show my ID only in person.
And when they sent me an email, they just addressed to "Dear member" without writing my name. If that email is officially addressed to me, than my name should be in that.
So now I'm even in doubts, is it real Stella or maybe spam?...
After all, if they needed verification, they could do that in the very beginning, not at the end of their Beta program.
Has anyone received anything yet?
Oh yeah I totally agree with everything you said. I'm just saying they might still send you your rewards seeing how their whole process seems to be unorganized =DQuote:
Originally Posted by Mia
yeah, it seems like the pr or it dept will screwed up on the promo by giving too many rewards out so now they want to recoup some of their losses by arbitrarily closing accounts. i wonder why they didn't ask you to verify the accounts like with everyone else? if a household only uses 1 computer, it hard to tell whether a person is making multiple accounts or has 3 unique users on their site. why did they just assume it's multiple accounts?Quote:
Originally Posted by rickshaw12345
i received the chalice set and movie tickets way back in 2010. as for the rewards in 2011, nothing :( but other SCers reported receiving watches, blurays, bodum cups and heys luggageQuote:
Originally Posted by michaelcurtis
if anyone needs any invites pm me I have all 5 of mine.