Double Coupons, Double Disappointment Pharmasave UNBRAG
This is a negative post, so be forewarned.
In regards to the "Double Coupon" event held today and yesterday, and while I am thankful for the opportunity to receive such savings I am disappointed with the way the sale was conducted at my local Pharmasave at 8850 Walnut Grove Drive, Langley, BC.
First of all, I am disappointed that hardly anything in the flyer was available when I arrived at the store Saturday morning. I was not able to find a quarter of the items I had planned to purchase. I am wondering why they would not bother to purchase sufficient stock for the duration of the flyer. To run out after the first day is very disappointing.
Secondly, I spent close to an hour in the store hunting for the items I wanted and when I got to the cashier I was told I could not buy the quantities of things I had selected. Not that I couldn't use my coupons, just that I was not permitted to buy more than the cashier decided she was going to let me buy. These items, specifically Dr.Oetker Added Touch Muffin Mix, and GUM Tooth Brushes did not have any limits posted so I am not sure why I was denied purchase of these? I didn't think the quantities that I wanted to purchase, 6 of each item, were overly abundant. I have 6 people in my house, buying each of us a toothbrush is not excessive in my opinion.
I understand they have to impose limits for some things so that everyone gets a chance, but why could a sign not be posted on the door or on the shelf so that we are aware before we waste our time shopping at this store, and then being embarrassed by the cashier? No where in the flyer, online, or in store did it say limits would be imposed on the number of things we could purchase, or the number of coupons we could use.
Lastly, I think the cashiers need an attitude adjustment in general. It seems as though every time I shop at this store the cashiers never say hello, and their tone is rude and condescending and they seem to have an overall general distaste for their job. I do not appreciate being spoken to like a second class idiot. In fact, the only people who are ever even remotely pleasant are the ladies in the cosmetics section. I am sorry I walked twelve blocks in the snow and 5 below to come to this sorry excuse for a store. I am truly livid, and disappointed to the extent that I am going to take my shopping elsewhere because it's not worth it. I will make sure to suggest my friends, family, and neighbours do likewise.
:rant: