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  1. #16
    Smart Canuck Keykey's Avatar
    Join Date
    Jan 2011
    Location
    Ontario
    Posts
    1,328
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    904
    Trading Score
    288 (100%)



    Quote Originally Posted by BMyltoft View Post
    After About 6 emails from them, they finally decided to let me have the 40%.
    Good to know that they actually do have good costumer service, you've just got to keep at it for a while !
    Good for you to get them to accept it. It all about good customer service. Very disappointed about the shipping costs. Wanted to put in an order but now not so sure...

  2. #17
    King of the Beasties opus's Avatar
    Join Date
    Sep 2010
    Location
    VANCOUVER
    Posts
    1,631
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    12
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    25 (100%)



    Quote Originally Posted by Keykey View Post
    Good for you to get them to accept it. It all about good customer service. Very disappointed about the shipping costs. Wanted to put in an order but now not so sure...
    Maybe see if any of your family or friends are interested in anything on the site, and put in an order all together?

    Groupon WagJag
    Checkout my blog?
    helloobee.blogspot.ca



  3. #18
    Admin
    Join Date
    Oct 2008
    Location
    Ontario
    Posts
    19,186
    Likes Received
    899
    Trading Score
    24 (100%)




    Quote Originally Posted by BMyltoft View Post
    After About 6 emails from them, they finally decided to let me have the 40%.
    Good to know that they actually do have good costumer service, you've just got to keep at it for a while !
    Well, it kind of sucks that you put a fuss about it since it was in my rules that it wasn't combinable with other offers They didn't "have" to run a contest with us. You had already won free shipping and $60. They already were offering Sc'ers a great deal. I hope their not mad lol!
    Last edited by Sally888; Mon, Mar 21st, 2011 at 07:42 PM.

  4. #19
    Smart Canuck
    Join Date
    Apr 2010
    Location
    Montreal
    Posts
    1,044
    Likes Received
    318
    Trading Score
    21 (100%)



    Quote Originally Posted by BMyltoft View Post
    After About 6 emails from them, they finally decided to let me have the 40%.
    Good to know that they actually do have good costumer service, you've just got to keep at it for a while !
    Good for you! It's really nice of them that they accomodated you.
    Last edited by cbou; Mon, Mar 21st, 2011 at 07:44 PM.

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