WM marks my coupons down

[Jader]

so i went into walmart just to get a couple of things, and thought what the hey ill try and see if they mark down my coupons, sadly they did but only one of them 0.0 i got 3 travel shave gels and used my 5 dollar coupon and they didnt mark it down but they did mark down my olay coupon which was for 5 dollars to 4 dollars. im very confuzzled over this i also asked a store manager if they had a copy of the coupon policy he said no that they will take any amount of coupons and follow what the coupon says.

[Chantel]

Bring in your own copy of the policy, that's your best bet for situations like this.

[Jader]

but i dont have my own copy

[middleclassmom]

but i dont have my own copy

Here you go

[Jader]

ty middleclassmom

[Mia001]

as english is not my first langage.....
i'm a little confused here

the policy says
the excess amount can be given....etc...
am i right to think that it'S up to the store ?

unless the policy would say
....the excess amount must be given...etc...

[onmom]

as english is not my first langage.....
i'm a little confused here

the policy says
the excess amount can be given....etc...
am i right to think that it'S up to the store ?

unless the policy would say
....the excess amount must be given...etc...

"the excess amount can be given as cash or can be applied toward the basket purchase, at the customer's choice".

So that means that it is an either/or situation. Either they can give you cash or apply the overage to the rest of your purchases. The policy is definitely in your favour!

[Mia001]

ok thank'S i was't sure....my WM people ROCK
they are very good with coupons....and i feel confident to even ask if a coupon is legit when i have doubt about it...

[Jader]

the people at my stores all do it differently from one person to the next

[xox2010]

That's too bad

Today when I went they didn't seem to happy to have given me the overage, but the CS said that if my purchase total was more than $15 (the value of the coupons I was using) then it would be okay.

[carlyincanada]

I've been getting the overage the last two times i've gone...but tried it with the GV ice cream cones & using the Up to $5 off cereal box coupon & WM wouldn't take off $5....so be careful with that one....I put the cones back & kept my coupon, lol

[MommyOfAustin]

Since the new policy came out I have gotten the overages applied to my basket. I hope that next time you go, they adhere to the new policy!

[Tiger Campbell]

WOW!!! I never knew the following:

When coupon value exceeds the price of the item:
• the excess amount can be given as cash or can be applied toward the basket purchase , at the customer's choice

THey are ALWAYS Marking down my coupons!! So now here's a question...I have a coupon for "up to $50" OFF OF ONE package of diapers. The largest size they sell is $25, SO will they apply the remaining $25 towards my order or not??

[lucy16076]

WOW!!! I never knew the following:

When coupon value exceeds the price of the item:
• the excess amount can be given as cash or can be applied toward the basket purchase , at the customer's choice

THey are ALWAYS Marking down my coupons!! So now here's a question...I have a coupon for "up to $50" OFF OF ONE package of diapers. The largest size they sell is $25, SO will they apply the remaining $25 towards my order or not??

I"m going to hazard to guess that becuase it says "up to" you will only receive the value of your purchase & nothing more. I think that would be pushing the envelope.

[Tiger Campbell]

I"m going to hazard to guess that becuase it says "up to" you will only receive the value of your purchase & nothing more. I think that would be pushing the envelope.

I actually emailed Walmart to ask so I'll post the answer...here's hoping! lol