Dollarama ACCEPTS Coupons now!!!!!!!!!!!!!!

I would be so surprised if my local Dollarama started accepting coupons. I can't stand 99% of the cashiers there, so I don't even think I'd bother wasting my time asking them.

Hey everyone,
So I e-mailed Dollarama about the couponing situation - I just wanted a confirmation that Dollarama is accepting them and this is what I got.





Thank you for taking the time to contact us. We do accept manufacturer’s coupons – provided that these coupons are directly from the manufacturers and that we sell products that are subject to these coupons.
Furthermore, there could be exceptions to this principle in regards to some specific products.

Sincerely,


Rina Clarizio
Représentante service à la clientèle
Customer service representative
DOLLARAMA L.P./S.E.C.

I emailed them last night and got a response this morning:

Thank you for taking the time to contact us. We do accept manufacturer’s coupons – provided that these coupons are directly from the manufacturers and that we sell products that are subject to these coupons.
Furthermore, there could be exceptions to this principle in regards to some specific products.

Sincerely,


Rina Clarizio
Représentante service à la clientèle
Customer service representative
DOLLARAMA L.P./S.E.C.

this just make my day. wow. have anyone tried using coupon there yet?

I called my local dollarama and said they only accept coupons that have Dollarama logos on it ... hmm thats off cause ive never seen dollarama coupons :S
she said she isnt sure..
also called another dollarama a few blocks away... she said no they dont and its news to her lol ..

so i guess i cant really say dollarama accepts coupons till they do for me :(

btw im in Ontario!

that will be good for alot of people as they often carry the items on the coupons we have,families would be helped by these coupons,and the dollarama needs the dollars also so good all around!

I used to work at Dollarama up until just a month ago and they DO NOT accept any coupons... nor do they give staff discounts or any other discounts... theyre Dallarama things are $2 and less... Whatever lady you spoke to at Head office lied to you... I received a coupon from Reynolds for their Slow Cooker Liners of $2 off... the ONLY place that sold those items (Id been looking for 6 months) is Dallarama... for $2. I called the number I had for H/O which is the number that the managers have for H/O and asked them directly... no they wouldnt take my coupons... theyre dallarama and things are cheap enough for people. I could buy the items and then send in my recipt with my coupons to Reynolds explaining the situation... I called reynolds and they said no they wouldnt accept it either... I was told by Reynolds to start requesting to other stores that they offer the slow cooker liners so I could use my coupon... THAT ticked me off... it isnt MY job to get them their products in store. So needless to say my reynolds coupons went to waiste. They expired just 3 days ago and 4 days ago was the last time I tried to use them at Dallarama. Unless it gets posted on every store window that they accept coupons.. I wouldnt try to use them there. Also... a coupon means taking money off the amount oweing... when we need to call a supervisor to have ONE ITEM VOIDED... this would cause more hassle then needed and managers would be putting an end to it after day 1 of the attempt to accept coupons.

See my whole view on people saying couponing is a hassle is that it is just excuse the language but BS. I went to use some coupons at Walmart and I was only using like 10 maybe...and the cashier was laughing and giving me such a hard time, but in my head the whole time I'm thinking...this is your job and you are being paid hourly....not by commission of what you are ringing through so why do you care?? I can see why Dollarama wouldn't accept the coupons because everything is so cheap (I wish they would) but, to say that the managers would get upset or annoyed annoys me, because what is it to them? They are getting paid regardless. I just know that I work in retail and I am more than happy to help people save money, and I have given customer services phone number out many times to help out, and I have even used birthday coupons not on birthdays etc. I am the assistant manager, and the way I see it if I keep my customers happy they will come back:) and that is just good for buisness.

Just received this email... but why is my Dollarama still saying no... !

Thank you for taking the time to contact us. We do accept manufacturer’s coupons – provided that these coupons are directly from the manufacturers and that we sell products that are subject to these coupons.
Furthermore, there could be exceptions to this principle in regards to some specific products.

Thank you.


Rina Clarizio
Représentante service à la clientèle
Customer service representative
DOLLARAMA L.P./S.E.C.

I got exactly the same response... how is it that other people were getting emails that said no? Here is the response with my question at the bottom. She didn't say it was a BC specific policy so it should be good across all locations.



Thank you for taking the time to contact us. We do accept manufacturer’s coupons – provided that these coupons are directly from the manufacturers and that we sell products that are subject to these coupons.
Furthermore, there could be exceptions to this principle in regards to some specific products.

Sincerely,


Rina Clarizio
Représentante service à la clientèle
Customer service representative
DOLLARAMA L.P./S.E.C.



From: Julia Warkentin
Sent: Thursday, June 16, 2011 8:58 PM
To: contactus
Subject: Coupons?



I heard a rumour that your stores may start accepting manufacturers coupons. Is this true?



Julia Warkentin
Campbell River.

i just got this confirmation too :) printed it off and will take to my store , they said if the shop refuses coupons show them the email
I'm in new brunswick :)

I think you should take the email to Dollarama with you or get the store number and manager name and pass it on to Rina Clarizio so she can make sure she lets all her stores know

Thanks..! I did email her back asking her what to do... :) hopefully she can give them a call :P lol that would be a great help :D

Quote:

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Originally Posted by NeonTulie

I used to work at Dollarama up until just a month ago and they DO NOT accept any coupons... nor do they give staff discounts or any other discounts... theyre Dallarama things are $2 and less... Whatever lady you spoke to at Head office lied to you... I received a coupon from Reynolds for their Slow Cooker Liners of $2 off... the ONLY place that sold those items (Id been looking for 6 months) is Dallarama... for $2. I called the number I had for H/O which is the number that the managers have for H/O and asked them directly... no they wouldnt take my coupons... theyre dallarama and things are cheap enough for people. I could buy the items and then send in my recipt with my coupons to Reynolds explaining the situation... I called reynolds and they said no they wouldnt accept it either... I was told by Reynolds to start requesting to other stores that they offer the slow cooker liners so I could use my coupon... THAT ticked me off... it isnt MY job to get them their products in store. So needless to say my reynolds coupons went to waiste. They expired just 3 days ago and 4 days ago was the last time I tried to use them at Dallarama. Unless it gets posted on every store window that they accept coupons.. I wouldnt try to use them there. Also... a coupon means taking money off the amount oweing... when we need to call a supervisor to have ONE ITEM VOIDED... this would cause more hassle then needed and managers would be putting an end to it after day 1 of the attempt to accept coupons.

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you are wrong, i am sorry, i got the confirmation email too, they accept them.

Did anybody tried printing this and showing them to Dollarama managers? Please let us know of the outcome!!