Originally Posted by
coupon101
Everytime i go to London Drugs ,I always go to Gita at customer service.She is wonderful.nice,helpful and always has a great attitude. I also work at customer service at a hardware store and you have to understand that cashiers who care about there jobs follows rules and when customers complain to the manager the manager will most often side with the customer even if the manager has to break rules to keep the customer happy. When managers break rules it is fine but when cashiers break rules they get in trouble. I have seen and heard how managers do not back up cashiers when they follow the rules(i have been through this situation numerous times). Managers will say and do whatever to make the customer happy even if the customer is from hell. When it comes to Gita just because a couple of people complain about her doesn't mean she's a bad person or hates her job or has a bad attitude.At the end of the day she is always nice and helpful. In most cases its the other crazy couponers that ruin it for the rest of us.Plus we are only hearing one side of the story, we dont know what the other side of the story is. Before customers even complain or bad mouth cashiers they should know what it is to work as a cashier or any job in retail.