Country Grocer in Esquimalt --- just a nightmare today!!
the good is ... I might get a coupon policy in writting from the head office
no so good --- arrogant cashier who was showing off for the pretty boy in the line behind, a shift supervisor that almost yelled at me while I was trying to explain the difference between purchase and transaction... the grand final is the assistant manager with a node and smile attitude and his only answer was something like "that one time at the one store I try ising a coupon and it didn't work" then je walked away
did I forget the cashier naking a face and comment as I am leaving??
my email to the head office was clear enough I believe-- provide with a written policy and until tjen I will PM your good deals
sad :(
Country Grocer Coupon Policy
Hi Anyk. I'm sorry to hear you had a bad experience at Country Grocer Esquimalt yesterday. It is our mandate to treat our customers well and listen to comments, concerns or questions. It seems as if you are looking for our coupon policy. We don't have an actual policy however we do accept all Canadian manufacturer coupons and follow the stipulations set out on the coupon itself. If you have any further questions, please don't hesitate to call our Administration Office at 250 708 3900. Again thank you for your feedback. It can only help us provide the best customer service.