Snuggle and CT in Ancaster

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Sun, Jul 17th, 2011, 03:44 PM
wild_secret313

Snuggle and CT in Ancaster

I know alot of people have had problems using the Snuggle $1.00 off coupon (before the new one -excluding the 20 count sheets.)

I used 6 coupons today at the Ancaster Canadian Tire (Wilson). I went to the customer service desk first to ask. The only problem is that they have to ring in and complete each sale of the product seperatly. so I had 6 seperate transactions. A little bit of a pain, but worth it to only pay 13 cents a pack.

Good luck shoppers!
Mon, Jul 18th, 2011, 10:28 AM
Copasetic

Why did you have to do six separate transactions? Does Canadian Tire have a new coupon policy?
Tue, Jul 26th, 2011, 01:16 AM
Lia-Amari

I work at the Canadian Tire at Centre Mall as a Cashier. There was a lady who bought 12 of them. After reading through the coupon, both Customer Service and I agreed, that it was 1 per purchase, which means one per item. She was able to use all 12 coupons in one transaction. The coupon does NOT say one per purchase, per transaction, per day. So you can use them all in one transaction.
Tue, Jul 26th, 2011, 01:17 AM
Lia-Amari

Quote:

Originally Posted by Copasetic

Why did you have to do six separate transactions? Does Canadian Tire have a new coupon policy?

No. They accept all coupons, unless stated on the coupon that it is limited to certain stores.
Wed, Jul 27th, 2011, 01:26 PM
2jk19

Quote:

Originally Posted by wild_secret313

I know alot of people have had problems using the Snuggle $1.00 off coupon (before the new one -excluding the 20 count sheets.)

I used 6 coupons today at the Ancaster Canadian Tire (Wilson). I went to the customer service desk first to ask. The only problem is that they have to ring in and complete each sale of the product seperatly. so I had 6 seperate transactions. A little bit of a pain, but worth it to only pay 13 cents a pack.

Good luck shoppers!

I guess your luck worked for me! I went to the CT in Ancaster as well and cashed out at customer service (only register open) and she rang all 3 in no problem! I was thrilled! They also had a lot left! I thought I would have lucked out as the CT on Upper Gage and Fennell was sold out.
Wed, Jul 27th, 2011, 01:34 PM
KellyC

I've never had any issues at the Ancaster store either! It takes some time to do separate transactions, but I don't mind!
Wed, Jul 27th, 2011, 01:48 PM
FallenPixels

the Burlington one does separate transactions for each coupon too
Fri, Jul 29th, 2011, 09:47 AM
jamcoupies

Quote:

Originally Posted by Lia-Amari

I work at the Canadian Tire at Centre Mall as a Cashier. There was a lady who bought 12 of them. After reading through the coupon, both Customer Service and I agreed, that it was 1 per purchase, which means one per item. She was able to use all 12 coupons in one transaction. The coupon does NOT say one per purchase, per transaction, per day. So you can use them all in one transaction.

i had a very very bad experience in CT center mall. couple of months ago the snuggle was on sale..i went there and try to use my computer print coupon....when i was checking out the big brunet girl (cashier) told me in a sarcastic way "theres a limit for this" i said there isnt any sign to the bin where i get the snuggle...she said "oh some customer just pull it out" (that the first day of the sale and its 10am!!!) so ok i give her my coupons then she goes "no you cant use this coupon coz its came from the computer" i asked can i see your coupon policy? she asked a thin, average height, dark brown hair manager...the manager yeld "what coupon policy we dont have that!!!!"...i was really humiliated and very very disappointed...i was contemplating on file a complaint for the rudeness of this two people......
I swear to myself to never ever got back to that store again everrrrrr!!!!
My question is can i email the head office or the store manager? do you know the person that i should address my complaint?
sorry this is too long......:)
Sat, Jul 30th, 2011, 01:21 PM
Lia-Amari

Quote:

Originally Posted by jamcoupies

i had a very very bad experience in CT center mall. couple of months ago the snuggle was on sale..i went there and try to use my computer print coupon....when i was checking out the big brunet girl (cashier) told me in a sarcastic way "theres a limit for this" i said there isnt any sign to the bin where i get the snuggle...she said "oh some customer just pull it out" (that the first day of the sale and its 10am!!!) so ok i give her my coupons then she goes "no you cant use this coupon coz its came from the computer" i asked can i see your coupon policy? she asked a thin, average height, dark brown hair manager...the manager yeld "what coupon policy we dont have that!!!!"...i was really humiliated and very very disappointed...i was contemplating on file a complaint for the rudeness of this two people......
I swear to myself to never ever got back to that store again everrrrrr!!!!
My question is can i email the head office or the store manager? do you know the person that i should address my complaint?
sorry this is too long......:)

Thats...really odd. But regardless Im sorry that you went through that. I have never heard anything about not taking any coupons because they were from the same computer, thats just absurd. At that time I was running the Garden Centre, so I wasn't at cash. Otherwise I would have taken it no problem.

http://corp.canadiantire.ca/EN/About...ContactUs.aspx

Theres the website you can go to, to file a complaint straight to head office. Or, if you would like, you can go into the store and ask for the General Manager. But personally, I would just go and email head office. More would get done that way. Again, I'm sorry for the trouble.