Has anyone been able to get the Neutrogena clinical coupon???

I recently receive the free neutrogena Clinical trial sample and on the card it came on it says go to the site and get $5.00 off your next purchase of any neutrogena clinical product and to discover the money-back guarantee. But when I go to the site http://www.neutrogenaclinical.ca/en/offers, there's a button/link for a $10.00 coupon and if you click that you get sent to save.ca and there's no coupon.... so what's up with that? feels like i'm just getting the run around for a coupon that can't be found. Am I the only one like this?

Btw I did email them and asked if they could help out with it, so hopefully they'll reply sometime this week.

same thing here. strange isn't it!

hopefully i'll get a reply that will help clear up some of the confusion.

usally i find it means they ran out of coupons or they dont offer the product anymore! but i could be wrong !

Something happened to me...I emailed them and they replied that they were mailing me some coupons.

I emailed them also and they are sending me some coupons. :)

I got my reply and they are mailing out more coupons....i feel a bit bad for them having to go through the trouble since they're already mailing out 2 fpc due to a defect in product.
this is the email i got, so if anyone else is having the same problems, just message them.

Dear Sabrina,

Thank you for your contact regarding NEUTROGENA® Clinical™ Facial Lifting Wrinkle Treatment Eye.

I am sorry to hear that you were not able to print out our on-line coupon. I have sent the coupons we have available to the mailing address you provided.

Should you require further information, I invite you to e-mail us again or call the Information Centre at 1888 663-8876.

Dawn L.
Consumer Care Center

011173380A

believe that means that they don't have any more.... I emailed the company and put in a big complain about this problem....... fingers crossed we will see what happens