I usually only buy green giant and europes best veggies becuase of the quality. I was really dissapointed when my kids (both of them) complained about tough to chew stuff in thier food and after trying to figure out what they are (since they were stewed in a tomato base) I realized it was the stems of the green beans
I called GG to complain and the girl was kind enough to offer an FPC which I gladly accepted I honestly expected some $$$ off coupons for the quality issue when I called and didnt expect them to replace the item . I got my coupon in the mail and they sent me 2xfpc and 2 x$1 any GM product.
I was so impressed with thier effort to make it right. twice over!
Tiny efforts keep me happy with a company. I have stopped using products I love because of bad customer service.
way to go green giant!