Well, I think I am just about done being an air miles collector. After draining my dream balance for a flight this summer I activated my cash rewards. Seeing how terrible the offers at Safeway were getting I just wasn't collecting like I used to, the taxes on air miles flights are atrocious when comparing the same flight booked with my rbc avion visa. (Never again will I have an account with BMO, so there goes the 25% discount AM flights). I figured the best way was knowing that my lower valued/lowered collection of air miles could be easily cashed out for gift cards. (I usually do shoppers cards, and earn lots of optimum points).
I have just sent in 5 requests for missing air miles, 400 total. I received several emails saying I would get 25 bonus for a cash rewards transaction. 1 out of 5 was credited. I had a rain cheque for Safeway tp for the sale price of 4.99, 50AM wub2. 300 am was written up in the book sept 27...it has been 111 days and still nothing. Thought I would send in a request since they usually take 2 weeks to get back, surprisingly I get a response back within hours
"Since this was a Bonus Offer and you made the purchase on September 27, 2013. Safeway has up till January 27, 2014 to post the Bonus miles to your Account.
If the posting time passes, Canada Safeway has requested if you have not received your reward miles; please contact them directly at
1-800-SAFEWAY (
723-3929). One of their Representatives will be happy to assist you with your inquiry"
Actually 120 days is January 25, and I never knew I had to go back and contact the original merchant...shouldn't they be dealing with Safeway!? Good thing I kept both the flyers with the sale price and bonus offers, photo copied my receipt, and took a picture of the write up in the customer service book...somehow I missed copying my rain cheque. This is way too much hassle for very little reward. Once those 400 get added to my account, I can cash out for $50 gift card and I'm done.