Originally Posted by
Tommycoupons
yet another response from BMO.
Thank you for contacting BMO Bank of Montreal about a promotional offer. I apologize for the delay in responding.
I am sorry to learn we have not met your expectations regarding promotions.
As noted in our previous message, the promotional targeted offer you've noted was offered by LoyaltyOne (AIR MILES). As such, the AIR MILES reward miles are fulfilled by AIR MILES directly.
in order to resolve this matter, you will need to contact AIR MILES directly at 1-888-AIR-MILES (1-888-247-6453).
I am sorry that I was unable to assist you directly via this forum but I am glad that I was able to guide you through the proper channel for further assistance.
If you have any questions, please contact us again.
Jose Delgado
Associate, Everyday Banking, BMO Bank of Montreal
We're here to help.