Popper's Mozzarella Sticks
I bought a fairly large box from Costco because I have heard nothing but good things about the Popper's brand and I love mozza sticks. However, when I cooked these sticks the cheese remained cool and the breading was greasy to the point of being soggy. I cooked them exactly as the box instructed me to.
I used the Popper's contact us form on their website on Aug 9th. Heard nothing so today I called the number on the same website. Called at 8am, got the machine telling me to call back at 8:30am! Called and got a very friendly guy went through the whole thing and then he finds out I'm from Canada. Whoops wrong number!
He directs me to Heinz Canada who I call and get another answering machine only this one doesn't tell me what time they open! I keep calling. Apparently 3rd times a charm a girl picked up!! Went through the whole thing again, I kept the UPC code and the production batch written down as that was what was requested on the contact form. I can't remember the size of the box though it was large as I bought it from Costco! (Just looked in my shopping list app on my phone was the 1.47kg box bought for 15.99) She asks me for the expiry date which I cannot believe I didn't write down but I know they weren't expired (I have a complex about checking dates before I buy) So she says without the full information she can't do much. They're sending me coupons through the mail.
I called her back with the box size and purchase price. She said they can't replace full value but she stated 10$ in coupons (didn't say if they were FPC or $ off) will be mailed out and should be recieved in a week or so.
I'm not sure if I will even want to buy Popper's again. But coupons can't hurt!:shrug: