Superpoints hasn't posted on their fb page in 5 days - usually they post on Mondays when they start filling redemptions, and there's been nothing - that's a bit worrisome
Superpoints hasn't posted on their fb page in 5 days - usually they post on Mondays when they start filling redemptions, and there's been nothing - that's a bit worrisome
An important message from the Superpoints team:
Dear Superpoints members,
At the end of January, 2011 the current team began to manage operations of Superpoints.com on behalf of its owner, Superpoints, LLC, in the hopes that we could build a great rewards community. We did our best, but unfortunately Superpoints, LLC has decided to cancel our management relationship and take back management of the site.
Unfortunately we are forced to suspend access to Superpoints.com and members will no longer have access to the site as of 3:00 pm central time on November 7th, 2012. We’re saddened to have to take this action, but extenuating circumstances have forced our hand. We’ll do our best to complete fulfillments on a timely basis for those rewards claimed prior to the site’s suspension.
FAQ:
Will my pending redemption still be paid out?
Yes, we will do our best to fulfill all redemptions submitted to Superpoints.com prior to 3:00 pm CST on November 7, 2012.
Why are you making such drastic changes?
There are several changes happening in the management of the Superpoints website and the economic conditions around supporting a rewards site. Those changes have prompted the suspension of the Superpoints.com website.
What about my support email that you haven’t replied to?
At this time we do not have the resources available to respond to all the support emails. We will begin answering new support emails regarding redemptions but all prior emails will not be addressed. If you have any outstanding requests regarding redemptions, please contact us again and we will look into it. Requests outside of redemptions may or may not be responded to.
Is the site going down permanently?
The current team will no longer be the managing operator of the Superpoints.com domain and therefore we don’t have information as to whether or not Superpoints.com will resume service at a future date.
This is the message that was on the superpoints page when I logged on. And their facebook page is no longer available.
Superpoints gone????
An important message from the Superpoints team:
Dear Superpoints members,
At the end of January, 2011 the current team began to manage operations of Superpoints.com on behalf of its owner, Superpoints, LLC, in the hopes that we could build a great rewards community. We did our best, but unfortunately Superpoints, LLC has decided to cancel our management relationship and take back management of the site.
Unfortunately we are forced to suspend access to Superpoints.com and members will no longer have access to the site as of 3:00 pm central time on November 7th, 2012. We’re saddened to have to take this action, but extenuating circumstances have forced our hand. We’ll do our best to complete fulfillments on a timely basis for those rewards claimed prior to the site’s suspension.
FAQ:
Will my pending redemption still be paid out?
Yes, we will do our best to fulfill all redemptions submitted to Superpoints.com prior to 3:00 pm CST on November 7, 2012.
Why are you making such drastic changes?
There are several changes happening in the management of the Superpoints website and the economic conditions around supporting a rewards site. Those changes have prompted the suspension of the Superpoints.com website.
What about my support email that you haven’t replied to?
At this time we do not have the resources available to respond to all the support emails. We will begin answering new support emails regarding redemptions but all prior emails will not be addressed. If you have any outstanding requests regarding redemptions, please contact us again and we will look into it. Requests outside of redemptions may or may not be responded to.
Is the site going down permanently?
The current team will no longer be the managing operator of the Superpoints.com domain and therefore we don’t have information as to whether or not Superpoints.com will resume service at a future date.
well now I'm kicking myself for not cashing out when I hit 600 pts yesterday - didn't think there was a rush...but I am still waiting on $5 amazon from last week..hopefully it comes...
the loss of Superpoints is going to hurt my amazon gift card balance :(
Lost over 800 points. Worse, my 7 year old doesn't get to do the superlucky button anymore - he loved that thing. :(
Sucks! :(
I had 3291 points :( I was so close to cashing out for the $25 now I'm kicking myself for not cashing in sooner. :bawling:
I cashed in for $25 paypal last week and never recieved it.
I could almost cash in for a 2nd one.
That really sucks.
Wow! I had about 800 points and was going to wait until I could get 2x600 pt gc! :( this really sucks! I was hoping for my first referral! lol
I am waiting for $5gc
I just had my account cancelled 3 days ago. I sent an e-mail to Support but I guess it doesn't matter anymore. I always cashed out points each time I got to 600 because you never know if the company will be around for long. I do the same with Swagbucks, so I was very lucky! My heart goes out to those who spent a lot of time collecting points but not getting your rewards :(
:(
First Gifthulk's bad news re. Amazon GC , now this ....not a very good day.
I don't know what I can say:eek: :confused::rant::evil::bawling::bawling::bawling: (I have 7000 points and never cash out yet........)
I feel your pain, i had something like 2600 points :bawling:Quote:
Originally Posted by vlindal
Thanks, I feel your pain too :(Quote:
Originally Posted by faeriedust