Possible trouble ahead, Belleville Walmart
I was at the Belleville WM today and I had a really bad experience. I had to escalate things to a manager for the first time. The cashier was pretty nice but she informed me that their new policy, as of yesterday, is to not allow a price match AND a coupon together, it is one or the other. This is because of some nonsense when the days totals are processed, they can't tell what the coupon was for because of a price over ride :rolleyes:. I mean, just fix your system :rant:. Anyway, I asked to speak to the manager who told her this information. She called Rod, the assistant manager who didn't even speak to me, he just talked to her for a second but he told her to go ahead and allow the PM with coupons for now because he hadn't got approval to enforce this rule yet.
Before the manager was called, I told her it made absolutely no sense because each individual store doesn't have the right to make their own rules and this is nowhere in their coupon policy. I wasn't acting rude but I was being very firm and assertive which is something I usually struggle with. I wasn't backing down on this one and I got out of there with all of my deals but I was pi**ed off:mad: If this rule sticks, I am at a loss since I don't drive and I rely heavily on WM's price matching to get my groceries every week at one location.
PLEASE keep this thread updated if you hear anything on this new policy so we can all be clear on it.