Worse experience ever at pharmaprix!!!Final Update

[GeorgiaK]

That is totally unacceptable. Ok, don't accept my coupon, but don't yell and laugh at me and curse at me. I like svchow's idea of getting that particular manager to make a verbal apology. Teach him some manners.

[snuffaluffagus]

Omg, I wish I was with you at the time. I can't fathom someone speaking to a customer like that...ugh! Please keep up updated.

[2010ontest]

Totally unacceptable...
Customer don't need to be treat like that.

[mom3boys]

People on the south sore...you should ALL boycott this location !!!!
I can't believe the nerve of some people....

[cbou]

oh my god, my husband just call me because he went and ask for an apology saying that it was not a way to treat a customer and they told him that they don't F... care and threat to call the police if he did not get out of the store immediatly!!! I can't believe this!!!

My husband left and went to the pharmaprix at place jacque cartier to ask the gerant there if he could have the owner phone number for the other store. They gladly give it to him saying that its not the first time customer complain about the curé poirier store. I will definitly be calling the owner tomorrow and head office!!!

I don't really care anymore but I still have no cheese...lol!!!

O H M Y G O D!!!!! I can't believe this. Heeeee glad not to have to shop there! They are worst than my IGA !

[saradouce]

To AnnieP:

Air Cadets for me. But they are 3 kind: Army, Air and Navy. Free activity for ado form 12 to 19. I did it until I was 19 and now I'm an officer in a squadron.
Very very interesting I've became a pilot (glider and motorized plane) thru cadets!
cadets.ca

[maryboberry]

What a horrible way to spend your weekend. And our girl still didn't get her cheese!!!!
It takes so much energy to be that upset at one coupon, they should be ashamed of themselves at that store. Koodos to your wonderful and protective hubby. I'm with team Poonet Hubby!!!

[kelly25]

Disgusted absolutely disgusted I would of made her call HO right then and there... being called a BS WAY out of line This would be considered one of those situations where I would allow myself (if the kids weren’t around) to lose my cool and be completely classless

[quebecqueen]

Disgusted absolutely disgusted I would of made her call HO right then and there... being called a BS WAY out of line This would be considered one of those situations where I would allow myself (if the kids weren’t around) to lose my cool and be completely classless

Totally agree with you on this one. I'm able to take lots from people. But disrespect is a No No!!.. That is the ONE thing that WILL make me loose my cool.. Don't laugh at me but mostly do not disrespect me..But E.S.P.E.C.I.A.L.L.Y. do NOT ridicule me in public...

[Poonet]

Thank you everyone for the support!! I am still in shock this morning, I will keep you update for sure, so far we left a message for the owner at the other store she own on St-Charles. I am hoping she call back today! The gerante from place jacque cartier also give us the phone number for pharmaprix head division in quebec but they are only open from monday to friday. I will probably do all my pharmaprix purchase there from now on she was so nice, unfortunatly they don't have a food section.

[IMLN]

OMG ! I'm speechless
The nerves, holy cow, seriously I would be charged with assault after the hubby episode....

[Mintaka65]

I too had a similar experience a while back. I was so upset I went into their website and wrote the HO. Not only did HO contact me so did the store head manager. They both sent their apologies and gave me a GC and to top it off offered me a job right on the spot. Make sure you copy and paste your email on note pad or word. Make sure you have their names and which store you are contacting them about. It takes a few days. I'm so sorry that this happened to you. I know myself what it feels like. As with all of us here, I am the CEO of my household. My better half works extremely hard for the bacon he brings home and it is up to me to make the most out of it.

Jackie

[couponlinda]

We should all print this coupon and all go in at the same time to this store!!!!!!!
See what they do then! This really pisses me off.

[Tbites]

Thank you everyone for the support!! I am still in shock this morning, I will keep you update for sure, so far we left a message for the owner at the other store she own on St-Charles. I am hoping she call back today! The gerante from place jacque cartier also give us the phone number for pharmaprix head division in quebec but they are only open from monday to friday. I will probably do all my pharmaprix purchase there from now on she was so nice, unfortunatly they don't have a food section.

As everyone said, it's simply unacceptable and NEEDS to be rectified. I'm all for boycotting stores that REFUSE to correct a lack of customer service. (Been there, done that) BUT...The bolded sentence above is what I have an even bigger issue with..... WHY OH WHY, should you be inconvenienced for their inadequacies !! I hope you follow through with your complaint and it causes enough stir to change this store's "attitude".

[AnnieP]

As everyone said, it's simply unacceptable and NEEDS to be rectified. I'm all for boycotting stores that REFUSE to correct a lack of customer service. (Been there, done that) BUT...The bolded sentence above is what I have an even bigger issue with..... WHY OH WHY, should you be inconvenienced for their inadequacies !! I hope you follow through with your complaint and it causes enough stir to change this store's "attitude".

Totally agree!