Smart Canucks does not attack other members

[Carrla]

i don't think it's a privacy breech if you gave someone the info. if you did by trading or by a survey, or a friends event etc.

NOT all of them traded or transferred.

[i_love_to_save]

so say this wasnt done through computer, and was through receipts. wheres your proof? Like i said before Im a apathetic person, i believe this is the persons fault who have lost their points. and shoppers policy backs it up. it is not shoppers fault nor its websites fault. if you dont like the security at shopper than dont shop there if you dont like its security online do go on the site. I you throw away your receipts, burn them. if you want to trade points, use a different card. tadah problems solved. everyone is making a huge deal out of this and it can always get worse:
8. Shoppers Drug Mart reserves the right to discontinue online points transferring program at any time

as harsh as it sounds...i ahve to agree...

[bonfire]

ya questioning some of the comments. there is still no definite answer as to whether this was related to people giving out their info or if this was a breech in security at SDM. they are putting the horse in front of the cart. unfortunately from shoppers actions so far it seems if you have any trading history they are denying you a return in points. just blaming the person.

[Carrla]

so say this wasnt done through computer, and was through receipts. wheres your proof? Like i said before Im a apathetic person, i believe this is the persons fault who have lost their points. and shoppers policy backs it up. it is not shoppers fault nor its websites fault. if you dont like the security at shopper than dont shop there if you dont like its security online do go on the site. I you throw away your receipts, burn them. if you want to trade points, use a different card. tadah problems solved. everyone is making a huge deal out of this and it can always get worse:
8. Shoppers Drug Mart reserves the right to discontinue online points transferring program at any time

Then Shoppers Drug Mart should make up their minds no??? Like either continue to promote transfers and accept them......or shut down transfers altogether.

Nothing like a double standard situation where the consumer's the loser.

[MrsSunshine]

exactly.

[NuCoupon]

so say this wasnt done through computer, and was through receipts. wheres your proof? Like i said before Im a apathetic person, i believe this is the persons fault who have lost their points. and shoppers policy backs it up. it is not shoppers fault nor its websites fault. if you dont like the security at shopper than dont shop there if you dont like its security online do go on the site. I you throw away your receipts, burn them. if you want to trade points, use a different card. tadah problems solved. everyone is making a huge deal out of this and it can always get worse:
8. Shoppers Drug Mart reserves the right to discontinue online points transferring program at any time

I just think it's disgusting that such a big company has such a weak security system because most people trust their loyalty cards are safe. I don't collect that many optimum points because I find the prices at Shoppers suck. And I hate when people blame the victim for being robbed. People make mistakes. It doesn't mean they should get robbed. I just hope you never accidentally leave your car door unlocked or your purse behind, etc.

[Decaf]

I am so sorry to hear that this is the way SDM chose to handle the situation when it's partly their fault (lack of security to protect customers hard earned points). I will not be collecting Optimum points if they continue the way it is now. When you redeem something say from HBC they check your picture ID, their password was set by you. I can't understand why SDM so f@#$$%# arrogant, why can't they fix this? All it takes is a few minutes on their end to eliminate the dummy sign in like PC and DOB. The whole process of signing up for a new Op card, login, transfer, and redeem points are begging for trouble.

I hope some of you will contact the police about this and force SDM to provide info for a proper investigation and arrest the scumbag who did this to you guys.

[Ang735]

I really think shoppers should discontinue transferring altogether!!

[Carrla]

My blood pressure wouldn't half as high IF Shopper's were showing they were handling all of this in good faith.....they're not. A multi-billion dollar company playing *** with normal Joe Blow's life....or Mary Ellen's

[Carrla]

I can't understand why SDM so f@#$$%# arrogant, why can't they fix this? All it takes is a few minutes on their end to eliminate the dummy sign in like PC and DOB. There whole process of signing up for a new Op card, login, transfer, and redeem points are begging for trouble.

I hope some of you will contact the police about this and force SDM to provide info for a proper investigation and arrest the scumbag who did this to you guys.

They're that arrogant because they can be.....and when stuff like this happens they can walk away from it knowing they saved themselves some money i.e. MR

[sarajk]

Just do your research before going against a stores policy:
5. Once transferred, the points are added to the recipient’s current points balance, and will appear on the recipient’s Shoppers Drug Mart cash register receipt as “web transaction”. The points subtracted from the issuers balance will appear on the issuer’s Shoppers Drug Mart cash register receipt as “web transaction”. Points can not be returned to the issuer once they have been transferred.

In Carly's case this is well beyond the loss of points.
Her name & info was changed!!!

As for your other post saying move on. Easier said then done for those with kids and little money. That was their xmas and even food/med supplies for the next month!

[NuCoupon]

In Carly's case this is well beyond the loss of points.
Her name & info was changed!!!

As for your other post saying move on. Easier said then done for those with kids and little money. That was their xmas and even food/med supplies for the next month!

Yes, this person committed Canada-wide identify theft and hacking. Even if they didn't take anything, that is a major computer crime. I hope they can't sleep at night worrying someone is going to knock on their door.

[bonfire]

they really are washing their hands of it. at the end of the day a crime was committed with one of their products. whether you traded or not. they may not give people back their points but they do need to investigate where the points went and how it happened. they need to hand over their investigation to the police. if they don't then what's to stop anyone from doing it again. this whole thing has left me in such a bad frame of mind that i really don't want to shop there anymore.

[Decaf]

I really think shoppers should discontinue transferring altogether!!

I agree, this is the only way to prevent theft.

[NuCoupon]

Maybe someone can forward all the info to the RCMP?