Zellers: 50% off one item, limit one per customer (Dec 26-31)

[feifly]

they better make up their mind first. they can not play their customers like this one.

[ĉąŃ@Ðĺ@Ň ĉЋįċҜ]

I wonder when the next Zellers coupon will be coming out =P

I'm wondering the same thing. Hopefully they don't retract whatever offer again. I was also disappointed that Zellers changed the coupon, when I seen it I told DH how I thought this was an AMAZING deal....or should I say steal...lol. I don't feel sorry for Zellers one bit as they brought this on themselves. Like many have said I don't feel this was an error on their part companies like this have legal departments that review coupons ect. before releasing them. Zellers intended on this coupon being used just not as much as it was.

What ever happened to the bonus HBC points?

I don't have my receipts right in front of me but by guessing, I did however manage to buy

1 x Hotwheels Track (reg $100+ something) on sale for 49.99, I think minus 50%)
1 x Dog Food for $7

Then later in the week after the coupon changed bought.

1 x Dog Food, Reg. 30 for $15
1 x Hooked on Phonics (Reading & Writing Kit) (think it was Reg. $80 & 50 for each)

I haven't checked out any reviews yet for the Hooked on Phonics but hopefully it's good.

Can't wait until Target takes over!

[Natalka]

Still wondering for those of you who complained to Head Office, upper management, etc. about the problems with the coupon, how you were compensated for the trouble you went through.
Share the joy!

[aly8887]

Still wondering for those of you who complained to Head Office, upper management, etc. about the problems with the coupon, how you were compensated for the trouble you went through.
Share the joy!

I was not compensated or even phoned or e-mailed back The HO rep's name is Kelly and she told me she had e-mailed the store. I only filed a complaint and did not pursue it anymore as I vowed to myself never to shop there again. I did post on their face book also... I figured maybe they don't care about their customers anymore because they're turning into Target soon.

[Arielmac]

Still wondering for those of you who complained to Head Office, upper management, etc. about the problems with the coupon, how you were compensated for the trouble you went through.
Share the joy!

Nothing, nada, niet! Complete silence.

Gooooo Target!

[redhdlois]

I am still awaiting a return email from Dec 29th......unfortunately my local store is still going to operate as Zellers.....

[opus]

.

[tryinkcom]

Doesn't Zeller's have to start liquidating soon? The ones turning into Target's.

We'll probably be getting 50% off with no exceptions, and smart and slick canucks will be pouncing when they hit the 75% off mark. And then 90% off of the remnants.

last week in our morning meeting our manager said that they were going to stop all facebook coupons of any sort.
I'm guessing maybe any type of printable might also stop. :-(

We all could've guessed this.

[MrsSunshine]

from what i was told by March all Zellers will be liquidating their stocks..more than 50%.

[$avvy$hopper]

sadly no update for me either. called ho, lady took my name and number but no calls back. oh well, it's done now. we'll await the sales to come during store closing.

[mckbutterfly]

Also sent an email with no reply, the email confimation indicates "someone will answer back with 24 hours." My a$$

[peterman]

I called Head Office (as did some others from this forum), and was actually authorized to use the coupon on ONE sale item. I old them which store I would be shopping at, and they called ahead for myself, my husband and a friend to use on ONE sale item each. I believe they actually did this for other people also.

I think they were overwhelmed with the number of people going back and using the coupon for many, many items.

Still wondering for those of you who complained to Head Office, upper management, etc. about the problems with the coupon, how you were compensated for the trouble you went through.
Share the joy!

[fanofearl]

On the topic of Canada's least favourite retailers, CBC's show Marketplace did a story on customer (dis)satisfaction and the episode aired last Friday evening. Zellers came out at the very bottom of their survey. Their competition for 'worst' was with Wal-Mart and Canadian Tire. Pretty interesting viewing. When asked to comment, Zellers had no comment.

[tryinkcom]

I called Head Office (as did some others from this forum), and was actually authorized to use the coupon on ONE sale item. I old them which store I would be shopping at, and they called ahead for myself, my husband and a friend to use on ONE sale item each. I believe they actually did this for other people also.

Hardly a proper response, just reward a lucky few. I feel this makes it even worse for those who were simply denied or ignored.

[janetta]

I feel like they really attempted "damage control" - to the people who called head office to complain. Not that they are on my good side again (they never really were), but I called when I was denied the use of the 50% off coupon on a B1G1 free deal.

As peterman said, they called the store I'd be going to on my behalf to let them know that head office is allowing the use of the coupon etc. They took my name and the item I wanted- I went back 30 minutes later to pick it up.

Sometimes it pays to call.. just state the facts and ask what they can do for you.
lol, the last thing I want to do is annoy the customer service rep and make him/her want to hang up on me or even worse, put me on hold!