Originally Posted by
abouret
I went to IGA today and I saw the Compliments cupcakes. I love them because they are so good! Okay, not homemade good but commercial good. But they are pricy: 4.99$ for 4. Looking through all the boxes for the flavor, I saw 2 packages at 4.59$ (1 chocolate and 1 red velvet). Score! I knew I could have some SCOP. I also took a lemon one.
When I arrived at the cash register, the cashier wouldn't give me any SCOP. Then she call someone and came back and say I was allowed to have one product free but not 2 because this will be greedy. So I told her that since they are 2 differents flavor, I should be allowed to have both of them for free. She started to tell me that I can't have a free product for the Lemon one or have it for 4.59$ because the price was okay on that one. So I told her I have no problem with the lemon one, my problem was the chocolate and the red velvet. She keep going to another cash register to call and always came back with the same answer: No. So I finally said: "Will you please ask someone to come?" She say: "Well you can go to see the manager of the department but she the one I keep calling and she say no". So I ask her to finish the transaction and I will go see that person. At the same moment she was giving me invoice, she say the store manager and go after him. She came back with him and say: "He will tell that I'm right". Manager look at me and say: "Madame, you can't have 2 of the same products for free." "Well Sir, the law say if I buy 2 identicals products, I can only have one product for free that right. But since they is 2 flavor with the error and both flavor have a different UPC they shouldn't be calculate as identical. If they were identical, they will have the same UPC and you will not count them are 2 differents products in your inventory. They will be the same which is not the case right now." He look at the cashier and told her that she didn't tell him there was 2 differents flavors. "Sooooooo?!" she said. "Well the madame is right, you must give her both packages for free. It's our mistake and is her right." Cashier was so mad that she told me that she can't refund the one at 4.99$, only the one at 4.59$. I look at her and say: "Did I ask you to do that? Don't worry I know the law!"
Well I know the law so much that this was my 26 SCOP since the beginning of the year... :smartass:
For those of you who have problem with multiple SCOP, just remember:
If the products have differents UPC, they are not identical because store have them as 2 products in there inventory.
If it's the same UPC, only one SCOP should be allowed.
Have a great week-end!