Originally Posted by
cmontario
Hi all
wondering if someone can help please about 3 weeks we got Bell Fibre TV and internet
before that we had cogeco and our wireless Kodak AIO printer worked
this pass week I have been onto Kodak trying to get them to re-install the newer version of the software but none of the support team have been able too. (they had remote control of my computer)
(I will be recalling Bell on Tuesday to see if they can help also)
I noticed while one of Kodak support was searching files on my computer he or she kept trying to restart BITS but couldn't does anyone know how to fix this ?? please also how to get to the screen that shows it lol
so
we first noticed the following problems with the aio printer
the other 2 computers on my network couldn't print or scan
my computer.. it wouldn't scan for me
now it (meaning kodak aio software/printer isn't reconised by any computers)
the strange thing is the wifi light is a solid blue meaning its on a network
my computer is the only one that doesn't have a built in wireless router from what Bell said the modem has a built in wireless router also. the modem is connected to my computer by a enthernet cable (think thats how you spell it)
also my computer is way pass the warranty to get help from Microsoft or Dell
think that covers it
help if you can (please)