When being frustrated is a good thing

I just came back from collecting my mail, and was happy that I had received a few samples I had ordered. I also received a blue envelope from Santa Clara California????? When I opened it, there was a letter and 7 coupons. The letter said "Thank you for your interest in the Kellogg.com promotions. We are sorry to learn that you had difficulty printing the coupon. Here are some coupons for your use. Thank you again for your interest and your continued loyalty to Kellogg's procucts"

I had to call for help when I entered my pin for the free breakfast items as the coupon disappeared when I logged into websaver. The people were very nice and helpful. They gave me a new pin....twice actually because the first pin they gave me also disappeared in websaver.

I am really shocked to have received these as well. That is so sweet of them. Nice to know some companies still care. This is what they sent me:

.50 on any Kelloggs Corn Flakes
$1 on any pop tarts pasteries
$1 on any Raisin Bran
.50 on any Rice Krispie/Corn Flakes or Raisin Bran
.50 on any Frosted Flakes
.50 on any All Bran
$1 on any FiberPlus

They all expire on June 17/12 and are a printable manufacturers coupon. Such a nice think for them to do.

I had the same issue when redeeming. I had to call twice in one day. Hope I get compensated in the same way. Won't hold my breath though.

nice...that is great that they did that...wtg:-)

Wow! Between them and Liberte...it's a good karma week!

That is very nice of them!!!!

When I saw the address I had to look close to see the redemption address on them, but it's Canada, so I'm good. What a nice surprise.

Hey HollQ, Nice surprise indeed, it seems your luck is changing good for you. How's DD?

Really nice. thanks for sharing!

Nice! I am finding kellogg's to have really good customer service lately. :)

Cool, sometimes a little comment goes a long way !