Originally Posted by
MillieH
Great shop op!!!
Judy.. I found that I had to stand my ground the first few times, it does get easier. I had a problem last year when the Vim was $1 off. The cashier said I couldn't because it would be free. I asked for the Csm, she said no as well, so I asked for the manager. That got me a no .. So I told them I could, they'd need to call 1 800 Shoppers to check. She calls and then tells me that I'm correct. It took 30 minutes. I stay polite but firm. I had a problem in almost every store in the beginning but I politely stood my ground and got it resolved. After that I don't seem to have a problem when I go. I did find it very stressful but worth it.