UPDATED - SDM is making up policies again

[Silk]

From the T&C as of Friday July 20, 2012 12:05 EST:

13. Shoppers Optimum Points will not be issued respecting the purchase of the following items/services: gift cards and prepaid card products (except Shoppers Drug Mart- branded gift cards), wireless phone cards, stamps, Post Office, passport photos, tickets provided by Ticket Ops or any other event ticket provider, bus tickets and passes, products with codeine, cigarettes and tobacco (where sold), lottery tickets, delivery charges (where applicable), bill payments (where accepted), bottle deposits/returns (where accepted), gift with purchases, charitable donations, the Shoppers Optimum Points redemption portion of a transaction, and any other items specified as exclusions from time to time or where prohibited by law.

http://www1.shoppersdrugmart.ca/en/O...onditions.aspx


Silk

[nephora]

just ask to talk to a supervisor if it happens again

[Zonny]

just ask to talk to a supervisor if it happens again

For me, it was a supervisor who told me I wasn't supposed to do this.

[nephora]

Zonny what about a manager?

[Zonny]

I'm actually kind of disgusted with the lot of them, I doubt a manager will help. They'll get the message I send with my wallet, when I don't give them any more of my money!

[canpip1]

Funny, SDM have so many rules:

1 only allowed me to use 8 cuopons
1 allowed me to use 4 coupons on 4 x 1 items
1 only allowed me to use 1 coupon on 1 item per transaction
1 won't let me use GC to buy certain item.

All in all, I have to remember which 1 I will shop, and wrost come to wrost, not all stores carry all the items/stocks, I have go to 1 that I have problem with.

[alicia]

If this is the Lacewood SDM, honestly I have opted to start going to the Fairview location even though it isn't 24 hrs and a few minutes farther from my house (I believe you don't have a car though so might be a bit more difficult to get to) . I always have issues with that location whereas Fairview doesnt give me any problems really - and I've had some weird transactions there with coupons etc. What I generally do is take my fiancé with me, send him to cash to get a GC with a pop or something while I continue shopping. Then we get the points for sure because they wont refuse the Optimum card with the pop and I am half done my shop. It's silly, but it stops that hassle of "I'd like to buy this GC first" and the cashier hmm'ing and ha'ing over it.

[queenkathy]

I purchased 5,000 $ in GC last year during the promo for GC and always use them to buy everything in SDM, even stamps, lottery tickets, bus tickets, and OTHER GIFT CARDS (Best Buy, Subway, Tim Horton, etc)

Wow............that's a lot of $ spent at SDM!

[alicia]

Wow............that's a lot of $ spent at SDM!

There was a promo last year that if you bought $150 GC total in two gift cards you'd get 8000 OP. so she would have received 264000 OP - close to 3 top redemptions.

Personally, I just don't have that much extra money floating around to make that work. cause if I put that on my credit card, the interest I would pay would eat away the points profit.

[Insane]

There was a promo last year that if you bought $150 GC total in two gift cards you'd get 8000 OP. so she would have received 264000 OP - close to 3 top redemptions.

Personally, I just don't have that much extra money floating around to make that work. cause if I put that on my credit card, the interest I would pay would eat away the points profit.

You weren't supposed to get points if the GC were purchased with a GC but people did. They bought the $150 worth of SDM GC then turned around and bought $150 worth of other GC so they got 16,000pts per $150. Personally my SDM would have had a cow if I had done that! I try not anger them!

The awarding of points on SDM GC is in the terms and conditions. Hard for a manager to argue with that. Unless it is written in the terms and conditions, I don't take what any cashier/manager says for granted. I also tend to buy my GC before I do anything. I honestly don't have the patiences to buy GC every single time before hand. If I have a young cashier who I know won't care, then I'll do it.

[<3 My $aving$ <3]

I hit the MotherLoad at the store I went to this am (it was about 12:30am by the time I left)
Put through all my non~coupon/bonus point items first

Was able to redeem 7300 of the 28000 available bonus points.

Took home $300.00 items OOP $61.49 Steeply discounted items!
Total was 161.49 -($100 redemption) -$61.49 OOP (Savings $131.11)
Detailed Brag and Babble:
SDM Redemption $300+ of STUFF

Also recieved an Auto bonus of 16000 points for something the cashier rang in.
With RBC points + reg points it was 24500 points

For a Midnight Shop there were NO Tylenol @ $3.99/$9.99
and I have (MAN) 2x $5.00 for any Tylenol products.

Interesting group of Midnight Crawlers...
Never had I seen people clear shelves, or pull peelies from stuff they were NOT buying :s

Think I'll take the rest of the day off... LoL

[MillieH]

Actually you can use SDM gift cards to buy other cards, unless they've changed it in the last few months. When I had the problem with my sdm gift cards being "used' by someone other than me, they sent me replacement cards . I wasn't feeling safe with SDM cards anymore so I called head office to see if I could do that. The response was yes and I did it at the store with no problem.

Okay we are talking Shoppers Gift Cards here. You do receive points on a shoppers GC however you do not get points for other GCs and you can not use a shoppers Gift card to buy other gift cards.

[nephora]

I just went to shoppers drug mart by our mall never shopped there and bought giftcards. Had no problem buying a giftcard using the shoppers point card then buying items with the giftcard again. If you guys have a problem you should call head office