Originally Posted by
Angela273
I am not having good luck today on sb. I just completed a 118sb TS on RBC banking. It confirmed that I had completed the survey (I did a couple of screen shots along the way). Then the page took a long time and eventually errored out. I checked and have not been credited for the survey. The survey claimed that it would take 25min to complete, but it took me 45min! Here I go again...sending another support ticket. I won't hold my breath. Next week I plan on following up on a survey that they told me to wait weeks for crediting before contacting them again about it. *sigh* SB instantly reminded me to wait 48hrs before they want me to send in a ticket for it.