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Thread: Shopper's plays their dirty games again

  1. #106
    Smart Canuck wendyjane's Avatar
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    All of this talk will come to naught if Shoppers doesn't know that you are dissatisfied with their....coupon policy, lack of communication, seesawing on points/bonuses etc. Post your issues on FB and we'll see if anything positive will get done about it all. I'm off to check my account now that I'm freaking out.
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  2. #107
    Coupify! Granger's Avatar
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    The stories I am hearing about SDM are practically discrimination. Ugh!
    "There are more important things--friendship and bravery...."
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  3. #108
    Smart Canuck couponclippercaitie's Avatar
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    I'm glad your card got reinstated Sharkie, but I'm sorry this all happened. I also have a love/hate relationship with SDM.
    AshleyRobertson and sharkie like this.

  4. #109
    Smart Canuck couponclippercaitie's Avatar
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    Quote Originally Posted by wendyjane View Post
    All of this talk will come to naught if Shoppers doesn't know that you are dissatisfied with their....coupon policy, lack of communication, seesawing on points/bonuses etc. Post your issues on FB and we'll see if anything positive will get done about it all. I'm off to check my account now that I'm freaking out.
    Worth a try, but I have heard (just from reading other SC'ers threads) that the FB page is pretty much useless, and that information on there is often incorrect, or just useless, I guess they use a lot of "We'll look into this issue... Bla Bla Bla..." nonesense. So frustrating!
    hcao, AshleyRobertson and sharkie like this.

  5. #110
    Canadian Genius anisa's Avatar
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    the way SDM keeps pulling crap like this really makes me feel that it is a badly run company.
    Silk, hcao, Shwa Girl and 3 others like this.


  6. #111
    Smart Canuck Miss Molly's Avatar
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    Quote Originally Posted by jkcouponer View Post
    When i try and sign into my account online, and it comes up "session expired" does this mean my account is suspended? This is the first time iv gotten this message either... i think its just a glitch in thier system?
    Clear your cache and try again.
    sharkie likes this.

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  7. #112
    Smart Canuck sharkie's Avatar
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    It seems SDM is a bunch of confused idiots running a big corporation...You would think that before they put a promo out they would first set the limits and rules...No not SDM and as soon as they think people get to good a deal they change it.....I have never seen any other rewards card being run the way SDM's program is run.....Sure there are people who will abuse it but at the end of the day if they do not put limits then they are to blame....to say to someone if you pay full price we have no problem giving you your bonus points is ridiculous....And as far as their Facebook page goes, it is a joke.....I would really love to oraganize a protest outside their head office and show them just how many people there are that they treat like crap.....
    anisa, hcao, Shwa Girl and 2 others like this.
    Treat everyone with politeness, even those who are rude to you – not because they are nice, but because you are.

  8. #113
    Smart Canuck GeorgiaK's Avatar
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    I got told by one of their cashiers that the information on their FB page was full of it and was unreliable.
    AshleyRobertson and sharkie like this.

  9. #114
    CaNewbie
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    Sorry about your experience. If they are advertising the bonus points on Nivea, then it should be granted. If you have coupons this is not money out of their pocket. There was also no limit on the quantities you bought. I can't understand how they can take back points or suspend your card. It's like they are treating customers like criminals when all you are doing is being a smart consumer. I am more and more reluctant to shop there.
    AshleyRobertson and sharkie like this.

  10. #115
    Winnipeg Airmiler
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    I was on the SDM page and the are reading the comments and have posted on their they are. I encourage all of you to move to their facebook page and start commenting on the hUGGIES thread that is going there. I ran through about 50 comments so far a lot of the stuff here is not there, so please do it. That page is open to the public and much more visible to their membership - might have some impact.
    hcao and sharkie like this.

  11. #116
    Smart Canuck Miss Molly's Avatar
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    I popped into SDM this morning because I was contemplating doing a redemption - I'm still waiting till December 1st for the mega, though. Anyway, I found some of the $3 off coupons and then I found the soap bars, they are the $2.29 ones, right? So I read the coupon and the only things I thought would be issues were the lack of a photo of the soap bar, the overage, and the exclusions. The soap is measured in grams, not milliliters so none of the exclusions included grams. I went up with 6 bars and 6 coupons as well as 2 bottles of water. The cashier was also a supervisor and the first thing she said was the item wasn't in the picture so I showed her where the soap is actually from the same line. Then she said it was $2.29 and she couldn't give $3 off and I said I knew that and that she was just to deduct $2.29 and that's what she did. I figure 6 items was reasonable so hopefully I won't get any grief from head office.
    Granger and sharkie like this.

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  12. #117
    Smart Canuck sharkie's Avatar
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    I piad $2.99 for mine and they made the coupon for $2.99...
    Treat everyone with politeness, even those who are rude to you – not because they are nice, but because you are.

  13. #118
    CaLoonie
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    Is there tax on the soap?
    sharkie likes this.

  14. #119
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    Yes there would be tax on soap.
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  15. #120
    Smart Canuck Miss Molly's Avatar
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    Quote Originally Posted by st_claire View Post
    Is there tax on the soap?
    Yup, I believe it was just over $2 in tax for 6 bars of soap.
    sharkie likes this.

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