just got an email from AM
Here's to making things simpler!
This email is to let you know that we will be changing the benefit year to align with the calendar year in an effort to simplify requalification for our Gold and Onyx™ tiers.
As of January 1, 2018, any Collectors who qualify or requalify for Gold or Onyx™ status will receive their benefits from the day they qualify until December 31 of the following year.
For example
If you were to qualify for Gold status in April of 2018, you will have access to Gold benefits until December 31, 2019. As soon as you reach the 1,000 Miles needed to requalify in 2019, you will once again have access to Gold benefits until December 31, 2020.
Please note that you do not need to take any action for these changes to come into effect. They will only be applicable moving forward and have no effect on your current status.
Have a question or two? Don't hesitate to reach out through the channel of your choice:
1) Live chat on airmiles.ca.
3) Our Customer Care Centre at 1-888-AIR-MILES (1-888-247-6453).
For hours of operation, please visit airmiles.ca/contactus.