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Yes, it wasn't nice. Sure many people were collecting for a higher reward, and still didn't see changes. They are gonna be mad. I personally was able to redeem for at least $5 GC yesterday, today I don't have even for a half of the amount. Not sure if I gonna keep this app in a future.Quote:
Originally Posted by tccl21
I was 20 points away from a $5 GC yesterday morning went to redeem this afternoon and now I'm 1500 points away not thrilled lol but I knew something like this would happen it was to good to be true :(
Yes, I'm also super annoyed. I was also saving for a nice redemption close to Christmas. I know it's free and all but that was just wrong not to warn us first.
It took 3wks for me to receive my first $10gc in the mail. I cashed out for a $25gc a few days before the big change in prices...still waiting for it to arrive. I did not delete this app from my phone, but I am using it a LOT less since the devaluation of points came into effect.
I also cashed out for $25 GC a few days before the 'change'. My GC has also not yet arrived. I've emailed them to ask about the status. Hope they respond soon.Quote:
Originally Posted by Angela273
Is the Starbucks gc canadian or american? Can I add it to my card ?
I finally got my second $25 esso card I had ordered before they changed the point system. It was about a month to get here. Slowly working towards a $10 which I would have been at or well past had they not changed it all. It do it when I remember and miss some days when I get to busy. Maybe the rewards will be faster is they have fewer to do.
It all helps.
canadian and yes you can add it to your card-done it three times already.
Quote:
Originally Posted by swallow_046
I have been locked out of my account since Friday. I have not been able to scan any grocery items other than those offered as bonus points. keeps telling me that I have reached my limit for this action (although you are supposed to be able to scan 50 items a day). Tried deleting the app and re-installing it but that didn't work. Just another thing in a long list of things that go wonky with this app. Since the points structure change, not so sure if it is worth the aggravation. So frustrating.
Didn't scan anything in 2 weeks. Probably will delete the app.
Freshpoints just made an announcement....they have suspended the program for now. I think too many people were abusing it.
Yup.Quote:
Originally Posted by peachies
FreshPoints
Dear FreshPoints Friends & Family,
For the past year, we've worked together to build the FreshPoints program you've come to enjoy so much. Last month, we made the difficult decision to adjust the points structure in an attempt to make the program more sustainable, although it ultimately left many of you unhappy.
After listening to your feedback, we feel that it's better to invest our time and resources into improving the program instead of offering you a watered-down version of what we believe we can achieve. As of today, we are putting FreshPoints on hold and will be focusing our efforts on how to improve the FreshPoints program for us as a business and for you as our valued community.
This decision has not been easy for us and we are so sorry that it has come to this. It's been one heck of a ride so far and if we are able to come to a better solution, you will be the very first to know.
We'd like to thank you for your continued love & support throughout this journey, and express our sincere gratitude for your understanding during our growing pains. As always, we're ready to answer any questions or concerns you might have.
Hope to see you soon!
Maddie & The FreshPoints Team
Can anyone say they're surprised lol? It was too good to be true!
I deleted the app right after they changed the point structure. Just not worth my time. Not surprised they went under at all. I just hope they honour the rewards that people had already cashed out but not yet received.
I hope they do honour the rewards that have already been redeemed. I cashed out a few weeks ago and am still waiting for it to come. It was fun while it lasted.
Wondered what was up when they were not answering messages on Facebbok.