Checkout 51 Receipt ?

[Newfiegirl]

I just uploaded a receipt but I don't think I gave them enough. It was SDM and I bought 4 items on the list, that's it and I took 2 screens which got me to the barcode. But just realized the date was below that, I didn't think I needed the Visa processing part. I can't resubmit as those items have been selected already. If they don't reject until tomorrow, can I still resubmit?

[freddybeach]

They're usually pretty quick in processing slips so I would say wait until close to the cutoff before trying to upload again.

[wamme]

When they send you the email that says its rejected u can reply back and ask they will tell u. Other wise give. It a try

[cowgirlmama04]

You can resubmit the receipt once they deny it and even highlight the item that you bought, and yes they need to see the proof that your payment cleared, just black out your acct info. They will only approve it with all the info.

[ccmp1974]

I had to submit one 4 times before I got it right!!lol

[Newfiegirl]

The items I submitted say offer claimed so I don't think I can resend. I have not heard back from them. So are you allowed to resubmit once the deal is no longer live?

[cowgirlmama04]

In an email that denies it, they will give you the info needed to get them to reconsider. I am sorry I deleted the email that they sent me when they denied one if my receipts, so I can't give you the exact instructions that they have me. But if I remember correctly yes they will give it to you even if it is after and you tried to submit it while the offer was on.

[luckbealady]

For reference sake, the instructions say they need to see the entire receipt from top to bottom. When I upload, I usually make sure they can see past the top and bottom of the receipt.

I've never had an upload denied.

[CrazyQT]

Here is the message you will receive. One you get this it will clear the check mark beside the product you are trying to claim. Just retake the pic of the receipt and resubmit. It might take 3 times but you can still do it.

Hello,

Thanks for sending us your receipt!

Unfortunately we were unable to process the photo of the receipt you submitted. The receipt was submitted on ** ** ****. We've marked this receipt as Receipt ID ******** in our records.

Why did this happen?

Typical reasons our system is not able to process a receipt are:

• The receipt text is too hard to read (blurry photo, photo too small)
• Only part of the receipt is shown (we need the entire thing, top to bottom, including the store name, date and total)

If you would like to upload your entire receipt again with clear, readable images we will promptly process your claim. And please remember that you can take multiple photos to capture the entire receipt - while taking photos in the app, just start at the top of the receipt and then tap "Add Section" to take more photos.

Our designer came up with this pretty how to upload a receipt infographic to show you how it's done!

Still have questions?
We'd love to answer any questions you may have about receipts or anything else about Checkout 51. Send any questions or comments you have to us here at [email protected]



Thanks again for saving with Checkout 51!

The Checkout 51 Team
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411 Richmond Street East, Suite 301
Toronto, Ontario, M5A 3S5
Canada

[Newfiegirl]

Thanks Checkout 51 screen with the items wasn't even showing up last night but I was able to retake my picture and I could select the 4 items again and it went through and was accepted. I still did not hear about the original receipt I put in.

[blynn895]

anyone have any tips for how to take the photo? i can't seem to get it to work with my phone, android btw. I have to try like 3 times for each receipt before its accepted!! what am I doing wrong?