I had an Optimum offer of pay $2.99 for each container of 12 Farmer's Market brand cookies ( maximum 4 ) . Regular price for these is $5.00, so naturally I grabbed 4 of them for the guys. Well of course the dang discount never came off at the checkout, the cashier said the Optimum Programme was running so slow and not working well all morning.
I will say Optimum's CS is quite good. I called when i got back home and they fixed the issue by putting 10,000 points back into my account. I can live with that.