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Thread: pcpoints program already down

  1. #1
    Senior Canuck shantayl's Avatar
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    hubby went to RCSS to get in on the pizza deal.. 12 pizza's PM'd says he wants to redeem pts
    and cashier says unfortunately the sytem is down. You should be ok to collect pts but no
    redemptions will go through. Should be fixed by Thursday nov 28 by store close. Feel free
    to redeem starting next friday.
    well isn't that convinient for the buitoni pizza deal that ends thursday
    This thread is currently associated with: Real Canadian Superstore RCSS
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    Shameless Reps FTW krysta lynne's Avatar
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    thats awful
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  3. #3
    Smart Canuck web3's Avatar
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    try another RCSS maybe? I redeemed this morning and got my free pizzas no problem. Sorry that happened to you! I would be mad too!

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    pcplus.ca is down

  5. #5
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    I tried to redeem this morning too (close to noon), and the system was down.

  6. #6
    Smart Canuck MillieH's Avatar
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    I redeemed 50k points about 2 hours ago but they are working on it now..
    Be sure to click like and post a brag if you get the deal.. It makes my day!!! Flattery may just get you more deals

    Be sure to double check your flyer, points and cashback offers~ YMMV

  7. #7
    CaNewbie
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    still not working.

  8. #8
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    It's not the first time their points system has gone down Happened to me once before they even launched nationally.

    It was slightly annoying because I had specifically gone to the store to redeem the points

    Just beware that it happens, keep all receipts just in case, and redeem your points next time
    Last edited by torontogal12; Mon, Nov 25th, 2013 at 03:25 PM.
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    Quote Originally Posted by MrsMer View Post
    I tried to redeem this morning too (close to noon), and the system was down.
    Same. Casher said they were working on it

  10. #10
    Smart Canuck MillieH's Avatar
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    Its back online now.. you should be able to see if your points are added.. mine are showing up
    Ciel likes this.
    Be sure to click like and post a brag if you get the deal.. It makes my day!!! Flattery may just get you more deals

    Be sure to double check your flyer, points and cashback offers~ YMMV

  11. #11
    Frosh Canuck
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    i tried to redeem yesterday and their system was down

  12. #12
    Smart Canuck lilo0003's Avatar
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    I redeemed on Sunday and again today with no issues. As Torontogal pointed out the system has gone down before. I have been a PC client for 12 years and redeemed thousands of dollars in groceries and they have had more issues with the program in the past two weeks then they had in the past 12 yrs. Its just growing pains & since I have earned as many points in two weeks as I would have in 6 months I am not going to panic. But I will hold onto all of my receipts til I know the points have posted.
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  13. #13
    Senior Canuck shantayl's Avatar
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    thanks, i'll try again tomorrow then. I see that it is back up online, just the cashier said no more redemptions until after the 28th, she said that no one was suppose to be able to redeem until then, first 2 weeks were suppose to be an intro and collect only??

    Quote Originally Posted by lilo0003 View Post
    I redeemed on Sunday and again today with no issues. As Torontogal pointed out the system has gone down before. I have been a PC client for 12 years and redeemed thousands of dollars in groceries and they have had more issues with the program in the past two weeks then they had in the past 12 yrs. Its just growing pains & since I have earned as many points in two weeks as I would have in 6 months I am not going to panic. But I will hold onto all of my receipts til I know the points have posted.
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