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Thread: SCOP question

  1. #1
    Doing it right... HeatherWake's Avatar
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    Okay...so I picked up 4 rolls of ribbon. All by the same company, same type, but different colours. Each had a different UPC#. They were priced at 6.99 but 3 of the 4 scanned at 8.99. So obviously I called SCOP on the 3 incorrect ones. The cashier, floral manager, front end manager, CSM, and store manager all tried to tell me that they would give me ONE free and adjust the price of the other two. Thats wrong, right?? They said it was the SAME product so per SCOP they could only give me ONE free. Thats not how I understand SCOP. Its per unique UPC #, is it not?? So after standing there for 15 minutes, standing my ground, explaining they were different upcs, and asking the store to review the SCOP policy, on top of saying that Im calling the Retail Council of Canada to clarify...they FINALLY gave me the three for free. But they made me feel like a cheap a$$ criminal! Was *I* right or was the store right and Im a dork??
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  2. #2
    Doing it right... HeatherWake's Avatar
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    hmmm I would have thought SOMEONE would know about this! LOL
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  3. #3
    Canadian PR!!! GoddessDigi's Avatar
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    You were right.
    Different flavours/types/etc constitute a need for the SCOP, because each item is a different item in the database, right? So incentive to change them ALL to the right price.
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  4. #4
    Smart Canuck
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    I also think you're right.

    Different product i.e. different UPC. Different SCOP claim :D
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    You're right. The same thing happened to me at SDM with shampoo and conditioner. Different UPC but they tried to tell me only one would be free. I also felt like a criminal, but I got my free shampoo!
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    you are right. same thing last week at shoppers, all the uncle bens were priced wrong 10 different flavours so all would be free well the y woman at cash would not give them up. i argued they are not identical one was cheese, chicken fried, mushroom, etc... she wasnt giving them up. there was a line i gave up but i should of got all ten free!!
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  7. #7
    Canadian Guru macw1960's Avatar
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    Quote Originally Posted by jentown View Post
    you are right. same thing last week at shoppers, all the uncle bens were priced wrong 10 different flavours so all would be free well the y woman at cash would not give them up. i argued they are not identical one was cheese, chicken fried, mushroom, etc... she wasnt giving them up. there was a line i gave up but i should of got all ten free!!
    To heck with the line up, stick to your guns as I have been in this situation before at CT.
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