NEW HOMEOWNERS SCREWED! I think??? Help with info please
My fiance and I just purchase our first home May 13 2014 and signed up for a 5year fixed rate contract with Enmax. Suppose to get Free electricity for a year.
Fast forward to May 28 2014 a sale representative came to our door claiming to to be a supplier for Enmax. A protecting program from Just energy. I assumed it was something to do with Enmax because we are New home owners and that's what the guy said. He asked to see our Enmax contract. Mind you Fiance was sleeping and was woken up by this guy because we thought it was something to do with Enmax!!! My partner was informed by this guy that everything stays the same with enmax and that when we see our enmax bill certain prices will be deducted. I was there to witness it all. The sale representative made us believe he was a supplier for Enmax but now I am not sure??? I kepted asking my fiance if he was sure and he said yes. There are over 590 complaints with Better Business Bureau for Just Energy and now I am worried we are screwed.
To get out of the contract it's $450!!!!
We are young and just starting out and don't understand everything. Any info/help from my smartcanucks would be greatly appreciated.
Is Enmax one company or do they work with Just Energy?
I am so confused
Please be nice as I am so upset about this
UPDATE
THANK GOODNESS!!! I Just found this link http://globalnews.ca/news/918780/com...rgy-marketers/ You can also cancel 30 days after receiving the first bill, without penalty. We haven't received any bill!!!