Originally Posted by
WINNIPEGZELDA
6:30 - called and spoke with another rep. She said she could see a lot of notes. Asked a lot of questions.
end result -
I manage both cards on 2 different email accounts
I print personal offers
I shop with my husband when we use his card, or when we use my card
We cannot have 2 card between us, viewed as misuse of card
I'm to have husband call, transfer his points to my card, then cancel his card so we have only the allowed 1 card between us. She gave us her name, asked for hubby to call and ask for her to do this. Then she would issue the 8000 points as a 'good will gesture'.
This particular rep had a big problem with us shopping together and with each having a card.
Other than me "managing" the way she described, there is nothing odd or unusual about either of our purchases, no returns, nothing ever No photocopying, no each of us using our cards on the same shop, no switching Friday offers, no extra large purchases.
This rep was not interested in issuing the bonus points as per the purchase. She really zeroed in on
"are you with him when he shops?" "Who prints the coupons?" etc...
I also told her that the store manager and clerks can verify we always shop together.
There is no problem with each having a card, just make sure that each person opens and prints their own offers, AND shops alone.
...according to this rep...