Both the hubby and I signed up. I used hotmail and never got the confirmation and he used gmail. His verification came right away. Once he was verified he had to go back to http://awcoupon.ca/en/sriracha#, log in again and then the special coupon came up. I made a new account using my gmail and my verification came right away and I did the same thing. Hotmail email still hasn't made an appearance.