HORRIBLE! Changes Coming To Snapsaves / Snap by Groupon

got my cheque today and did the happy dance

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Originally Posted by olivercat

Yes, you got it right. They responded to my question about the $5 part not showing in my account. It will only be applied at checkout, as a discount, BUT, some items actually state that they will not accept any Groupon discounts. So, if your planning a purchase, read the fine print before you buy.

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Thanks for the clarification :)

I'm beginning to worry that my cheque won't be coming. :frown:

I used my 15$ today from groupon and received my extra 5$ during checkout. Everything went smoothly.


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Got my cheque today!

received and deposited my cheque. now i can happily delete their app. (funnily they credited me an extra $5 that i was expecting them to claw back, but they never did! i submitted a receipt for 1 of their offer, but they gave me 2x the cashback. oh well. their incompetence worked in my favor.)

I'm still waiting for my cheque, I e-mailed them and they sent the cheque in the mail on the 4th. So I'm waiting.

Also I just recovered 19MB of precious memory by deleting this app.

I requested my cheque on February 17 and received it today.

Looks like my Groupon Bucks were issued on March 3rd. I can delete the app now!

DH got his cheque yesterday, for $61! I forgot he had money in his account(I only had $2.75), so I'm really glad I checked and he didn't miss out.:-)

I've sent two emails to them about not being able to log into my account and not receiving the Groupon credits. No response. I never had had a problem with Snap until now. What a crappy way to treat customers.

Anyone actually email them and get a response?

Hubby's check arrived today. I have officially uninstalled the app on one phone. It's a sad sad day. That app was quite the money maker last summer with all the Glade and Cashmere deals. I am still working through my enormous butt wipe stockpile :) should be set for the rest of the year.

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I too received my cheque today (requested feb 15). Off to the bank tomorrow. Then farewell to this app.

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Originally Posted by Bugaboo9601

I too received my cheque today (requested feb 15). Off to the bank tomorrow. Then farewell to this app.

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Okay. So there's still hope. I requested on the 23rd. It's only $20 but I don't want to feel like I was cheated out of my money.

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Originally Posted by torontogal12

I've sent two emails to them about not being able to log into my account and not receiving the Groupon credits. No response. I never had had a problem with Snap until now. What a crappy way to treat customers.

Anyone actually email them and get a response?

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Yup, had to followup with a second email but did receive a response with apologies that due to higher than normal email volumes, taking a while to get through the backlog.