Walmart's new policy, and you're not going to like it!!

[Abby1]

Welp, my local Walmart got this same new policy the other day.

One of my favourite cashiers told me that effective immediately, Walmart will only allow you to price match an item OR use a coupon on the item, not both. She said the cashiers had just received new coupon training. And same deal as SavvyLady, she then showed me the employee binder at the cash register, which stated this new policy inside. I was allowed to do price match + use coupons one last time because I didn't know about the new policy, but how was I supposed to know? I think I'm going to drop by customer service next time to confirm that this will be the new rule at my store (I read the double and triple coupons rule on the website yesterday too).

Thing is, the cashier was encouraging me to use my $ off Royale Tiger Towels coupons (which I was already doing), but then also use the free Windex WUB 2 Royale Tiger Towels coupon on top of that. I told her I couldn't do that, and stuck by it, but it kind of left me feeling like nobody truly knows the coupon guidelines.

[Cake]

Thing is, the cashier was encouraging me to use my $ off Royale Tiger Towels coupons (which I was already doing), but then also use the free Windex WUB 2 Royale Tiger Towels coupon on top of that. I told her I couldn't do that, and stuck by it, but it kind of left me feeling like nobody truly knows the coupon guidelines.

Why could you not do that? Each item has it's own coupon.

[Abby1]

Why could you not do that? Each item has it's own coupon.

Hmm, yeah. That's true. My mistake!

[Poirot]

Why could you not do that? Each item has it's own coupon.

deleted

[Poirot]

Welp, my local Walmart got this same new policy the other day.

One of my favourite cashiers told me that effective immediately, Walmart will only allow you to price match an item OR use a coupon on the item, not both. She said the cashiers had just received new coupon training. And same deal as SavvyLady, she then showed me the employee binder at the cash register, which stated this new policy inside. I was allowed to do price match + use coupons one last time because I didn't know about the new policy, but how was I supposed to know? I think I'm going to drop by customer service next time to confirm that this will be the new rule at my store (I read the double and triple coupons rule on the website yesterday too).

Thing is, the cashier was encouraging me to use my $ off Royale Tiger Towels coupons (which I was already doing), but then also use the free Windex WUB 2 Royale Tiger Towels coupon on top of that. I told her I couldn't do that, and stuck by it, but it kind of left me feeling like nobody truly knows the coupon guidelines.

You were right that's combining offers and not allowed under the rules printed on most coupons.

[Abby1]

You were right that's combining offers and not allowed under the rules printed on most coupons.

Thanks!

[mandy403]

Welp, my local Walmart got this same new policy the other day.

One of my favourite cashiers told me that effective immediately, Walmart will only allow you to price match an item OR use a coupon on the item, not both. She said the cashiers had just received new coupon training. And same deal as SavvyLady, she then showed me the employee binder at the cash register, which stated this new policy inside. I was allowed to do price match + use coupons one last time because I didn't know about the new policy, but how was I supposed to know? I think I'm going to drop by customer service next time to confirm that this will be the new rule at my store (I read the double and triple coupons rule on the website yesterday too).

Thing is, the cashier was encouraging me to use my $ off Royale Tiger Towels coupons (which I was already doing), but then also use the free Windex WUB 2 Royale Tiger Towels coupon on top of that. I told her I couldn't do that, and stuck by it, but it kind of left me feeling like nobody truly knows the coupon guidelines.

Hello Abby1 did you see my previous post about price matching and using a coupon. You are allowed and its clear the staff are confused.

Also the Double and tripling coupons means:
Some stores will double and Triple coupons but Walmart won't which is why it says no double or triple coupons.

It doesn't mean you can't use more then one coupon. My Walmart tried telling me that too. One coupon per item should be allowed.

This is what doubling and triple coupons means

For example some stores like Pharamsave will double or Triple the value of a coupon.
Let's say you have a $1 manufacturer coupon well the store Pharmasave will double that coupon by taken off an extra $1. Which means they take $2 off. The $1 that comes off is from the business Pharmasave. However the $1 coupon will be sent in for reimbursement.

I hope this helps

[Abby1]

Hello Abby1 did you see my previous post about price matching and using a coupon. You are allowed and its clear the staff are confused.

Also the Double and tripling coupons means:
Some stores will double and Triple coupons but Walmart won't which is why it says no double or triple coupons.

It doesn't mean you can't use more then one coupon. My Walmart tried telling me that too. One coupon per item should be allowed.

This is what doubling and triple coupons means

For example some stores like Pharamsave will double or Triple the value of a coupon.
Let's say you have a $1 manufacturer coupon well the store Pharmasave will double that coupon by taken off an extra $1. Which means they take $2 off. The $1 that comes off is from the business Pharmasave. However the $1 coupon will be sent in for reimbursement.

I hope this helps

I did! I'm going to go to customer service before my next shop & hopefully the cashiers will get some more feedback on what the guidelines truly are.

Yeah! When I read about doubling and tripling on their website the other day I thought maybe that's what the cashiers were getting confused with? Haha. I'm sure it's confusing as anything to remember all the coupon guidelines, especially if you're not too familiar with coupons.

[Cake]

You were right that's combining offers and not allowed under the rules printed on most coupons.

Then everyone who bought 3 Maple Leaf bacon (using $2.50 coupons) and then got the FPC ReadyCrisp used the coupons incorrectly?

[Lyssia510]

Slightly off topic but is anyone else's Walmart charging a DOLLAR to use a cart? I went there today, saw the carts locked up, figured it would be a quarter, get closer and see $1.00.
Plus I didn't have a loonie on me so I went to CS to get change and was told I couldn't get change for a cart(was very specific that I needed change for the cart)without buying something.
And people preferred them to Target :/

[ilovecats]

Welp, my local Walmart got this same new policy the other day.

One of my favourite cashiers told me that effective immediately, Walmart will only allow you to price match an item OR use a coupon on the item, not both. She said the cashiers had just received new coupon training. And same deal as SavvyLady, she then showed me the employee binder at the cash register, which stated this new policy inside. I was allowed to do price match + use coupons one last time because I didn't know about the new policy, but how was I supposed to know? I think I'm going to drop by customer service next time to confirm that this will be the new rule at my store (I read the double and triple coupons rule on the website yesterday too).

Thing is, the cashier was encouraging me to use my $ off Royale Tiger Towels coupons (which I was already doing), but then also use the free Windex WUB 2 Royale Tiger Towels coupon on top of that. I told her I couldn't do that, and stuck by it, but it kind of left me feeling like nobody truly knows the coupon guidelines.

As stated in my reply earlier in this thread, I don't know what these cashiers are looking at or being told, but it is wrong. NOWHERE in the new training going on does it state that a coupon cannot be combined with an ad match. Still believe they are confusing manufacturers' coupons and competitors' coupons: manufacturers coupons and ad match = yes. Competitor's coupons and ad match = no (and that's because the competitor coupon is treated as an ad match).

[Abby1]

Slightly off topic but is anyone else's Walmart charging a DOLLAR to use a cart? I went there today, saw the carts locked up, figured it would be a quarter, get closer and see $1.00.
Plus I didn't have a loonie on me so I went to CS to get change and was told I couldn't get change for a cart(was very specific that I needed change for the cart)without buying something.
And people preferred them to Target :/

No, I haven't seen this. Hopefully won't!

[Applepie]

Slightly off topic but is anyone else's Walmart charging a DOLLAR to use a cart? I went there today, saw the carts locked up, figured it would be a quarter, get closer and see $1.00.
Plus I didn't have a loonie on me so I went to CS to get change and was told I couldn't get change for a cart(was very specific that I needed change for the cart)without buying something.
And people preferred them to Target :/

Yup it started this week at my Walmart too. You get it back but still why $1. Pretty soon they will start charging for bags. Oh well, I will just have to buy what I can fit in my reusable bag, will be buying less-saving money

[Poirot]

Then everyone who bought 3 Maple Leaf bacon (using $2.50 coupons) and then got the FPC ReadyCrisp used the coupons incorrectly?

If the coupons said no to combining offers then yes they were used incorrectly.It's up to the store staff to know and follow rules on the coupon and take the coupons or not.

[WINNIPEGZELDA]

Then everyone who bought 3 Maple Leaf bacon (using $2.50 coupons) and then got the FPC ReadyCrisp used the coupons incorrectly?

Depends.

Peelie coupon for free product has no statement of combining. RCSS supervisor searched my coupon for this statement and mentioned its absence.

Tear pad coupon for free Ready Crisp or Chicken states
"Not valid in combination of any other coupon, rebate or offer"

Peelies are pretty much gone, new stock does not have them. Instead the tear pad is close by or part of a display.

I think they replaced the peelie with the tearpad (along with combination statement) as the peelie caused lots of confusion. Maple leafs responses on facebook even flip-flopped.