Ontario Energy Group is a scam!
I don't know if anyone else here has had those people who go door to door offering free this and free that or special offers/deals, well back in about Aug. or so a young man came to our door and offered us free ac and furnace, it was free because he told us on our bills we had 2 energy companies and the 2nd one was a third party company and they were overcharging us extra fee's, so what he (OEG) was going to do is cancel that third party company for us for free and the charges would stop, which in return equals lower energy bills almost cut in half, then they would then take all those charges throughout the years, calculate them and use those overcharges to pay for the ac and furnace which both cost over 5k by the way, but they said we have enough and we wouldn't have to pay a dime! sounds good doesn't it?
Well....that was a lie.
We're now in March and ever since that day and after the installation finished after everything was done, since Oct. they started charging us (third party started charging us for ac/furnace not OEG BUT OEG was supposed to CANCEL third party!!!!! SUPPOSED TO back in Aug!) third party has now charged us over 1k and it's going to keep coming until the ac/furnace are paid off so until they take out 5k from us! from our bank account! because OEG lied to us! because they're scammers! AVOID AVOID AVOID anyone who comes to your door and offers you anything! sure it sounds real and all and they do a damn good job explaining how everything will work but they go back on their word and you can't do sh!t about it.
Of course we have tried calling everywhere we can to straighten this out, multiple times even to the guy who was here and even after our phone call I emailed him the proof of the charges and he said he would cancel them "right away".... nope! never happened! well I hope a SOB scammer like you is sleeping well at night! you inhuman piece of sh!t!
We are beyond furious! this is not ok! I don't know how they keep getting away with this if they keep doing this to other people!
I saw them going door to door to almost everyone in our area..did they scam them too?
The first time I called OEG and told them about the guy who offered us the deal etc and how this is all wrong he didn't even have a clue what I was talking about!? can you believe that? 2 people who work for the same company have no idea wth is going on!......hmm....very interesting...maybe this is why your employee's are free to scam whoever the hell they want!!!? because you don't even know what they're doing out there!! He did have us on file but he had a different file on us..that said we were to pay for everything!! wth is going on? he had no clue what the other guy offered us! how is that even possible you work for the same company!
I will never again trust OEG, I will always speak negatively about them, no matter the outcome of this situation but it's way too late anyway they have already taken too much money from us, it's too late they're scammers that's it. That is my opinion.
All I can say is avoid everyone and anyone who knocks on your door telling your they're from OEG here to offer you something.
Or just anyone in general who knocks on your door, I certainly will not answer, if anything I will tell them to gtfo!
Has anyone here ever been scammed in something similar? I never thought I'd be so stupid.. :( I'm only mad at myself now, never again.