Originally Posted by
JasmineTea
Went to Shoppers to get the Dessange offer. The cashiers insisted that I had to buy 2 Dessange products before I could get the $14.99 treatment free. I did not have a problem there with the old coupon that expired in January when I used it there before.
Drove to another nearby Shoppers and I had no problem redeeming the free product when I bought 1 Shampoo.
However, the cashiers there did not know what to classify the coupon as, so I ended paying tax on the free product.
The cashier punched it in as a regular coupon but I asked her if there was a coupon for free products and she could not find any and there was a growing big line up. The poor cashiers are not getting any training. She said that they were just given a manual to figure it out. She said that if enough people called Shoppers to complain, maybe they would get better training. They just got their new system last Thursday. In Anna Michele's conversations, her bill showed the the fpc as a Product Voucher. I forgot and should have asked the cashier to count the coupon as a Product Voucher since she did not know what to do with the coupon. Oh well, next time...
Good news is that my receipt went through with CO51.