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Thread: Jean Coutu Pharmacies

  1. #1
    Smart Canuck SnowFlakey's Avatar
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    Has anyone ever had any problems with Jean Coutu and their specials?

    Over the past few years ive had annoying problems with them. The last one was a couple of weeks ago. Jean Coutu has these promotions from time to time. This one was for a free sample jar of Lancôme Genefique Sensitive. I received a coupon for this in my email. This was for a full size jar. So i print my coupon, and that Thursday morning at 9:30 i went to JC. Presented my coupon at the cosmetics counter. Now this is 9:30 in the morning and the clerk told me they were all gone; they had no more jars left. WHAT????????? At 9:30 the first day of the sample giveaway? Thats right, all gone. So i asked the clerk how many did they receive at this location and she said only 4!!!!!!!! Like are they nuts or something? Only 4? I was so angry!!

    so i went home and stewed about it but since ive had problems with JC before, i decided to send them an email about this. I received a reply from a woman named Sara Thivierge and was told they would send me the jar by mail. Its been 4 weeks now and im still waiting. I recently send Mme Thivierge another email stating that i still havent received my Lancôme jar. I was told JC was having problems receiving the samples from Lancôme.

    With them its one thing or another and im tired of bi***ing about it all the time!
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  2. #2
    Canadian Guru
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    I did not know Jean Coutu send e-mail for promotions,Where did you registed in store or in the website?I only go to Jean Coutu for prescriptions renewal and from time to time a deal because maxi dont price matching the pharmacys anymore since 2 years i think.I never had problem with coupons,but yes with rain checks when they dont have the product in time.That is so frustrating for you.

  3. #3
    Smart Canuck SnowFlakey's Avatar
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    You need to go to the Jean Coutu website and register for their emails and news letters. Every so often, JC sends printable coupons for free stuff or spend $5.00 and get a certain item free. Sometimes they are great deals.
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